Remote Customer Support & Marketing Assistant
Key Skills for This Role
Full Job Posting
Remote Customer Support & Marketing Assistant
📍 Remote | Full-Time
About Us
Atlus Pest Solutions is a customer-focused company dedicated to providing top-tier pest control services. We pride ourselves on delivering excellent customer experiences and utilizing cutting-edge technology to optimize our operations.
We are seeking a Remote Customer Support & Marketing Assistant to join our team. This role is ideal for a detail-oriented, highly organized, and customer service-driven individual who thrives in a fast-paced environment.
Key Responsibilities:
- Customer Interaction & Support: Answer and manage incoming calls professionally. Provide exceptional customer service and ensure customer concerns are addressed efficiently. Assist in responding to Google reviews to maintain our strong online reputation. Update Google Ads dispositions and Local Service Ads (LSA) to ensure accurate campaign tracking.
- Answer and manage incoming calls professionally.
- Provide exceptional customer service and ensure customer concerns are addressed efficiently.
- Assist in responding to Google reviews to maintain our strong online reputation.
- Update Google Ads dispositions and Local Service Ads (LSA) to ensure accurate campaign tracking.
- CRM & Administrative Support: Work within HubSpot and FieldRoutes to manage customer data and track service updates. Maintain accurate customer records and follow up on service inquiries. Assist the VP of Marketing with administrative and operational tasks.
- Work within HubSpot and FieldRoutes to manage customer data and track service updates.
- Maintain accurate customer records and follow up on service inquiries.
- Assist the VP of Marketing with administrative and operational tasks.
- Technology & Communication Management: Utilize RingCentral for call handling and team communications. Work seamlessly within Google Workspace , including Gmail, Google Calendar, and Google Docs for documentation, scheduling, and communication. Ensure all tasks and updates are completed with high attention to detail.
- Utilize RingCentral for call handling and team communications.
- Work seamlessly within Google Workspace , including Gmail, Google Calendar, and Google Docs for documentation, scheduling, and communication.
- Ensure all tasks and updates are completed with high attention to detail.
What We’re Looking For:
✅ Strong attention to detail and ability to multitask effectively. ✅ Excellent communication skills (both written and verbal). ✅ Customer service experience with a passion for helping people. ✅ Prior experience working with CRM systems (HubSpot and FieldRoutes preferred). ✅ Ability to work independently and collaborate remotely. ✅ Comfortable using Google Workspace (Gmail, Calendar, Docs) and RingCentral .
Why Join Atlus Pest Solutions?
💼 Fully remote position – work from anywhere. 📈 Growth-focused role with opportunities to learn and advance. 🌟 Be part of a team that values customer service, innovation, and excellence .
How to Apply:
- If you're an organized, customer-focused professional with a strong eye for detail and experience in CRM systems, we'd love to hear from you!
- 🌐 Apply online at https://www.atluspestsolutions.com/jobs
About Atlus Pest Solutions
Locally owned pest control company serving residential and commercial customers in Huntsville, Memphis, and Knoxville.
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