Relief Receptionist (As Needed)
Role Overview
Harris County Resources for Children and Adults was founded in 1966 as Harris County Child Welfare Board to provide support services for the children taken under the wing of the Texas Department of Family and Protective Services. Fifty years later, Harris County Resources for Children and Adults still provides this support. But the now-county department has expanded services for early prevention, intervention, and adult services.
Key Skills for This Role
Full Job Posting
About the Department
Department History Overview: Harris County Resources for Children and Adults was founded in 1966 as Harris County Child Welfare Board to provide support services for the children taken under the wing of the Texas Department of Family and Protective Services. Fifty years later, Harris County Resources for Children and Adults still provides this support. But the now-county department has expanded services for early prevention, intervention, and adult services. Vision: To better the lives of children and adults in Harris County. Part-Time Receptionist Overview: Under the supervision of the Project/Program Supervisor, this position provides receptionist support at the Youth Service Center (YSC) front desk. The administrative assistant's main responsibilities are to answer incoming calls in a very fast-paced environment, greet customers, visitors, and clients, and route all mail and deliveries. Duties & Responsibilities: Must be able to operate a multi-phone line. Greets and welcomes guest as soon as they arrive at the front desk. Answers, screens and forwards incoming phones calls. Ensures reception area is tidy and presentable, with all necessary stationery and material (e.g., pens, forms and brochures). Receives, sorts and distributes daily mail/deliveries. Performs additional tasks which may include minor administrative support Maintains office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges). Attends 10 hours of required trainings annually. Harris County is an Equal Opportunity Employer https://hrrm.harriscountytx.gov/Pages/EqualEmploymentOpportunityPlan.aspx If you need special services or accommodations, please call (713) 274-5445 or email [email protected]
Department History Overview
Harris County Resources for Children and Adults was founded in 1966 as Harris County Child Welfare Board to provide support services for the children taken under the wing of the Texas Department of Family and Protective Services. Fifty years later, Harris County Resources for Children and Adults still provides this support. But the now-county department has expanded services for early prevention, intervention, and adult services.
Vision
To better the lives of children and adults in Harris County.
Part-Time Receptionist Overview:
Under the supervision of the Project/Program Supervisor, this position provides receptionist support at the Youth Service Center (YSC) front desk. The administrative assistant's main responsibilities are to answer incoming calls in a very fast-paced environment, greet customers, visitors, and clients, and route all mail and deliveries.
Duties & Responsibilities
- Must be able to operate a multi-phone line.
- Greets and welcomes guest as soon as they arrive at the front desk.
- Answers, screens and forwards incoming phones calls.
- Ensures reception area is tidy and presentable, with all necessary stationery and material (e.g., pens, forms and brochures).
- Receives, sorts and distributes daily mail/deliveries.
- Performs additional tasks which may include minor administrative support
- Maintains office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges).
- Attends 10 hours of required trainings annually.
Harris County is an Equal Opportunity Employer
https://hrrm.harriscountytx.gov/Pages/EqualEmploymentOpportunityPlan.aspx
If you need special services or accommodations, please call (713) 274-5445 or email [email protected]
Position Duties
- Education: High school diploma or its equivalent. Experience: Two (2) year of continuous full-time paid experience as a receptionist, front office representative or similar role. Training and experience using a personal computer with a variety of software such as Microsoft Word, Microsoft Excel and Microsoft Outlook. Licensure: Reliable transportation with a valid State of Texas driver’s license and auto liability insurance Knowledge, Skills, & Abilities: Must have a professional attitude and appearance. Follow written and oral instructions. Possess excellent organizational skills. Must be detailed oriented and self-motivated. Must interact with all levels of staff. Have excellent oral and written communication skills. Problem solve and demonstrate critical thinking skills. Work with limited supervision and independently in a fast-paced environment Maintains confidentiality. Interacts and maintains professional working relationships with individuals of varying social and cultural backgrounds. Skill in establishing and maintaining effective working relationships, Exercise flexibility, tact, and diplomacy. NOTE : Qualifying education, experience, knowledge and skills must be documented on your job application. You may attach a resume to the application as supporting documentation but ONLY information stated on the application will be used for consideration. "See Resume" will not be accepted for qualifications.
Education
High school diploma or its equivalent.
Experience
Two (2) year of continuous full-time paid experience as a receptionist, front office representative or similar role.
Training and experience using a personal computer with a variety of software such as Microsoft Word, Microsoft Excel and Microsoft Outlook.
Licensure
Reliable transportation with a valid State of Texas driver’s license and auto liability insurance
Knowledge, Skills, & Abilities
- Must have a professional attitude and appearance.
- Follow written and oral instructions.
- Possess excellent organizational skills.
- Must be detailed oriented and self-motivated.
- Must interact with all levels of staff.
- Have excellent oral and written communication skills.
- Problem solve and demonstrate critical thinking skills.
- Work with limited supervision and independently in a fast-paced environment
- Maintains confidentiality.
- Interacts and maintains professional working relationships with individuals of varying social and cultural backgrounds.
- Skill in establishing and maintaining effective working relationships, Exercise flexibility, tact, and diplomacy.
- NOTE : Qualifying education, experience, knowledge and skills must be documented on your job application. You may attach a resume to the application as supporting documentation but ONLY information stated on the application will be used for consideration. "See Resume" will not be accepted for qualifications.
Minimum Qualifications
- Language: Bilingual (English/Spanish)
Language
Bilingual (English/Spanish)
Other Qualifications
- Position Type and Typical Hours of Work: Part-time | As needed 8 a.m. – 4 p.m. or 4 p.m. – 12:00 a.m. 7 Day Shift Work Work Location: 6300 Chimney Rock Rd, Houston, TX 77081 Employment is contingent upon passing a background check and drug screen. Due to a high volume of applications positions may close prior to the advertised closing date or at the discretion of the Hiring Department.
Position Type and Typical Hours of Work
Part-time | As needed
8 a.m. – 4 p.m. or 4 p.m. – 12:00 a.m.
7 Day Shift Work
Work Location
- 6300 Chimney Rock Rd, Houston, TX 77081
Employment is contingent upon passing a background check and drug screen.
Due to a high volume of applications positions may close prior to the advertised closing date or at the discretion of the Hiring Department.
Benefits
- HARRIS COUNTY EMPLOYEE BENEFITS Harris County offers a highly competitive benefits program, featuring a comprehensive group health plan and defined benefit retirement plan. The following benefits are offered only to Harris County employees in regular (full-time) positions: Health & Wellness Benefits Medical Coverage Dental Coverage Vision Coverage Wellness Plan Life Insurance Long-Term Disability (LTD) Insurance Employee Assistance Program (EAP) Healthcare Flexible Spending Account Dependent Care Flexible Spending Account Paid Time Off (PTO) Ten (10) days of vacation leave per year (accrual rate increases after 5 years of service) Eleven (11) County-observed holidays One (1) floating holiday per year Paid Parental Leave* Sick Leave Retirement Savings Benefit 457 Deferred Compensation Plan The following benefits are available to Harris County employees in full-time and select part-time positions: Professional learning & development opportunities Retirement pension (TCDRS defined benefit plan) Flexible work schedule* METRO RideSponsor Program* * Participation may vary by County department. The employee benefits plans of Harris County are extended to all eligible participants across various departments with the exception of the Harris County Community Supervision and Corrections Department, for which the cited Health & Wellness Benefits are administered through the State of Texas. In accordance with the Harris County Personnel Regulations, group health and related benefits are subject to amendment or discontinuance at any time. Harris County Commissioners Court reserves the right to make benefit modifications on the County's behalf as needed. For plan details, visit the Harris County Benefits & Wellness website: www.benefitsathctx.com
HARRIS COUNTY EMPLOYEE BENEFITS
- Harris County offers a highly competitive benefits program, featuring a comprehensive group health plan and defined benefit retirement plan.
- The following benefits are offered only to Harris County employees in regular (full-time) positions:
- Health & Wellness Benefits
- Medical Coverage
- Dental Coverage
- Vision Coverage
- Wellness Plan
- Life Insurance
- Long-Term Disability (LTD) Insurance
- Employee Assistance Program (EAP)
- Healthcare Flexible Spending Account
- Dependent Care Flexible Spending Account
- Paid Time Off (PTO)
- Ten (10) days of vacation leave per year (accrual rate increases after 5 years of service)
- Eleven (11) County-observed holidays
- One (1) floating holiday per year
- Paid Parental Leave*
- Sick Leave
- Retirement Savings Benefit
- 457 Deferred Compensation Plan
- The following benefits are available to Harris County employees in full-time and select part-time positions:
- Professional learning & development opportunities
- Retirement pension (TCDRS defined benefit plan)
- Flexible work schedule*
- METRO RideSponsor Program*
- * Participation may vary by County department. The employee benefits plans of Harris County are extended to all eligible participants across various departments with the exception of the Harris County Community Supervision and Corrections Department, for which the cited Health & Wellness Benefits are administered through the State of Texas.
- In accordance with the Harris County Personnel Regulations, group health and related benefits are subject to amendment or discontinuance at any time. Harris County Commissioners Court reserves the right to make benefit modifications on the County's behalf as needed.
For plan details, visit the Harris County Benefits & Wellness website
- www.benefitsathctx.com
Supplemental Questions
01
Yes
No
02
03
Less than two (2) years
Two (2) years but less than three (3) years
Three (3) years but less than four (4) years
Four (4) years or more
I do not have this experience
04
05
Yes, I am fluent in both of these languages
No, I am fluent in only one of these languages
No, I am not fluent in either one of these languages
06
Advanced
Intermediate
Basic
Entry Level
Not proficient
07
Yes, I have a Valid Texas Driver's License
Yes, I have a Valid Driver's License but understand I must obtain a Valid Texas Driver's License prior to start date
No, I'm not interested
Required Question
About Harris County
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