Registrations Coordinator (Contract)

Review and process applications for student registration, re-registration and admission to membership, ensuring eligibility requirements are met and all mandatory requirements are fulfilled.

Provide tier 2 support and guidance for registration, re-registration, timeline extension, admission to membership and documentation submission inquiries, assisting students through each process while delivering a premium student experience.

Ensure data and records accuracy and integrity by completing ongoing data updates and regular maintenance of student records.

Support the transition of registered students from the Legacy CPA Program to the CPA Professional Program.

A post-secondary degree or diploma in Business or a related discipline.

Experience serving students or customers in a regulatory, membership, educational services or customer-oriented environment.

A student and customer focused attitude, with interpersonal skills, tact and discretion to guide people through processes that matter to them.

The ability to manage high volumes and competing priorities without compromising accuracy, working both independently and as part of a team.

The judgement to recognize when an issue should be flagged or escalated to management.

Intermediate Excel skills, with XRM and Power BI proficiency, prior experience in a regulatory environment, and knowledge of CPA Ontario regulations and policies all considered assets.

Salary Range

The starting annual salary range for this position is between $53,000 - $66,300 per annum, based on your qualifications, experience, and internal parity. Exceptions may be considered with further review.

Why Join CPA Ontario?

We support your well-being through industry-leading benefits, mental health resources, savings programs, and a sustainable approach to how work gets done.

We are committed to inclusion as a core part of how we operate, not as an afterthought.

We have a hybrid working environment, with three days a week on-site, complemented by 2 days of work-from-home time. We are intentional about that: the work we do benefits from being together. We want those days you work from home to be comfortable and offer a one-time bonus towards a home office when you start.

We invest in your growth through learning and professional development opportunities, stretch projects, secondments, and genuine paths for career progression.

We move quickly. The pace reflects the profession we serve; it can be demanding, but the work matters, and the team around you is invested in the same outcomes you have.

We appreciate your interest in CPA Ontario and this position

At CPA Ontario, we are committed to building high-performance teams. Our selection process is thorough, fair and run by humans. All suitable applications are reviewed by someone on our Recruitment team, and if your qualifications and experience meet the requirements of this role, we’ll be in touch. We encourage you to set up CPA Ontario job alerts for positions that align to your experience and career goals.

CPA Ontario is an inclusive employer. Accommodation is available under the Ontario Human Rights Code. If you require a disability-related accommodation to participate in the recruitment process, please email [email protected] with “Accommodation Required” in the subject line to provide your contact information. A member of the Recruitment team will contact you within 48 hours.