Regional Sales Manager – FMCG (Foodservice Channel)
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About This Role
Overview
Regional Sales Manager – FMCG (Foodservice) \| Western Region (KSA)
We’re hiring a Regional Sales Manager to lead and scale our FMCG Foodservice business across Saudi Arabia’s Western Region.
This role is based in Jeddah and is for someone who knows the market: how decisions get made, how distributors really operate, and how to win with HORECA, QSR, catering, wholesale and institutional customers across Jeddah / Makkah / Madinah / Taif and surrounding areas.
You’ll manage a team of Key Account Managers and Sales Supervisors, own the regional commercial plan, and drive disciplined execution through clear KPIs, coaching, mentoring, and strong account management.
Key Responsibilities
- Own Western Region Foodservice sales performance: revenue, volume, margin, trade spend and collections
- Lead and develop KAMs and Sales Supervisors through coaching, mentoring, field accompaniment, and performance management
- Build and execute account plans and Joint Business Plans (JBPs) for strategic customers (QSR, hotels, catering, distributors, wholesalers)
- Drive listings, assortment, menu penetration, promotional execution, and contract negotiations across key accounts
- Manage distributor performance and route-to-market: coverage, call compliance, incentives, execution standards, and SLA/service levels
- Run a tight KPI cadence: weekly scorecards, pipeline reviews, forecasting, CRM hygiene, and territory performance reviews
- Partner with Supply Chain and Customer Service to improve availability, reduce OOS, and protect service levels (OTIF)
- Lead pricing and commercial governance: trade terms, discounting discipline, gross-to-net, ROI on promotions/activations
- Monitor competitors, pricing, and channel trends in the Western Region; translate insights into action plans
- Ensure best-in-class execution across the channel: visibility, POSM, activations, sampling, and seasonal peaks (Ramadan, Hajj/Umrah, summer)
Must-Have Experience (Western Region focus)
- Based in Jeddah (or willing to relocate) with proven Saudi Arabia / Western Region FMCG Foodservice experience
- Strong track record selling into Foodservice: HORECA, QSR, catering, wholesale, and institutional accounts
- Proven sales leadership experience managing KAMs and Sales Supervisors (coaching, mentoring, KPI setting, performance improvement plans)
- Strong distributor management capability in KSA (coverage, compliance, incentives, execution)
- Commercial strength: negotiation, pricing, trade terms, margin management, trade spend control, and collections/DSO
- Strong forecasting and planning discipline (S&OP inputs, demand planning alignment, pipeline management)
- Comfortable with CRM and structured reporting (dashboards, weekly cadence, performance reviews)
- Arabic and English communication skills preferred (depending on customer base)
- What you’ll be measured on (keywords that matter)
- Revenue growth, volume growth, gross margin, net sales
- Distribution, availability, OOS reduction, OTIF/service levels
- Call coverage, strike rate, hit rate, conversion, pipeline value
- JBP delivery, promo ROI, execution compliance
- Collections, DSO, credit discipline
- Team capability: coaching hours, field days, performance vs KPIs
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