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Regional Operations Manager
Shaw Industries
USA
Full-time
Manager · 5–7 years experience
Onsite
Discovered 4 days ago
Full Job Posting
Responsibilities
- Oversee the overall performance of the Regional Distribution Center (RDC), ensuring excellence in safety, customer experience, associate engagement, and cost efficiency.
- Provide clear, consistent direction to associates across all shifts, removing operational barriers and promoting effective daily execution.
- Drive accountability by working directly with your team to reinforce performance expectations, provide coaching, and support their ongoing growth and engagement.
- Collaborate daily with Sales and Customer Service teams to resolve customer exceptions and uphold Shaw’s high standards for service delivery.
- Communicate regularly with Director of Regional Operations to report on facility performance and identify opportunities for continuous improvement.
- Maintain a safe working environment for all associates, ensuring compliance with DOT regulations and company safety protocols.
- Motivate and empower associates to meet facility goals, implementing process improvements and fostering a culture of ownership and initiative.
- Expand market presence for Shaw Truck by negotiating freight rates and securing new business, while ensuring customer needs are met consistently.
- Optimize the use of transportation equipment and personnel to ensure timely and efficient delivery and pick-up services.
- Qualification s
- Bachelor's degree and 1+ year of logistics experience; or associate degree and 3+ years of logistics experience or High School Diploma/GED & 5-7 years of logistics management/supervisor experience.
- Capability and aspiration to progress within the organization.
- Experience working with hourly associates, with a demonstrated ability to guide teams toward shared operational goals.
- Proven ability to coach and develop leadership teams to improve performance and operational efficiency.
- Commitment to maintaining high standards and driving continuous improvement across all areas of responsibility.
- Ability to collaborate effectively with cross-functional teams, including Sales and Customer Service, to meet customer expectations.
- Hands-on experience managing operational processes and resolving challenges in a fast-paced environment.
- Leadership experience within large and diverse organizational structures.
- Strong communication skills, both written and verbal, for effective interaction across teams and with external partners.
- Excellent organizational skills and attention to detail in managing complex workflows.
- Willingness and ability to travel to regional warehouse locations as needed.
- Demonstrated initiative and focus on achieving results.
- Knowledge of Department of Transportation (DOT) compliance and transportation regulations preferred.
- Required Competencies
- Lead Change
- Build Successful Team
- Demonstrate Inclusive Leadership
- Build Trusting Relationships
- Demonstrate Strategic Influence
- Shaw Employee Benefits Include:
- Health, Dental, and Vision Insurance
- Health Savings Account
- Shaw Family Health and Dental Centers
- Behavioral and Mental Health Support
- Paid Time Off
- Bereavement and Holiday Pay
- Paid Parental Leave and Leave of Absence Pay
- Employee Discounts
- Career Development & Education Assistance
- 401 (k) Retirement Savings Plan
- Disability & Life Insurance
- Financial and Retirement Planning
- Medical & Social Security Assistance
- #ShawSAL
- Work Shift
- 8 Hr non-rotating shift, Hrs fall to in punch day, Observed Calendar, shift starts AM
- Shaw Industries is an equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities.
Qualifications
- Bachelor's degree and 1+ year of logistics experience; or associate degree and 3+ years of logistics experience or High School Diploma/GED & 5-7 years of logistics management/supervisor experience.
About Shaw Industries
Apparel & Textile Manufacturing18000 employeesFounded 1946
Leader in flooring and surface solutions for residential and commercial markets.
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