Regional IT Manager - GCC Region
Skills
About This Role
Description
- As a **Regional IT Manager – GCC Region** at **Foster + Partners**, you will lead the delivery of high-quality, user-focused IT support across our Middle East studios, combining hands-on technical expertise with people leadership.
- Based in Riyadh, you’ll act as a trusted partner to stakeholders, champion service excellence, and ensure a seamless digital workplace experience aligned with global standards—playing a pivotal role in shaping how our teams connect, collaborate and create.### **This role is ideal if you want to:**
- Lead and shape IT support across multiple offices in a dynamic, international environment.
- Combine strategic service ownership with hands-on technical delivery.
- Build and mentor a high-performing support team.
- Drive service improvement using data, insight and user feedback.
- Partner with senior stakeholders and influence the regional IT experience.
- Be at the centre of a growing regional hub with real impact.
- What you will bring to the team:
- Proven experience leading regional or end-user IT support in a multi-site environment.
- Strong customer-first mindset with confidence supporting senior stakeholders and VIPs.
- Experience driving ITSM best practices, improving service performance and understanding of key processes including incident, change and asset management.
- Expertise in Windows 10/11, Microsoft 365, Teams, OneDrive and SharePoint and experience with endpoint management tools such as Intune and Autopilot.
- Solid 2nd line troubleshooting across hardware, OS, AV, and workplace technologies.
- Knowledge of networking fundamentals (TCP/IP, DNS, DHCP) and infrastructure environments.
- ITIL certification (or equivalent experience) is desirable.
- What we offer:
- We offer a benefits package designed to help you thrive professionally and personally.
- This includes private medical insurance for you and your family, life assurance and access to employee assistance programmes providing mental health and wellbeing support.
- To support you in building a meaningful career, the practice offers opportunities for continuous learning, and knowledge sharing and insights from experienced colleagues.
- If our designs spark your curiosity and you would like to contribute to solving complex challenges with local and global impact, we invite you to join our team.
- You’ll be challenged and inspired, collaborating on extraordinary projects in an environment designed to cultivate excellence.
About Foster + Partners
We believe in the power of design to enhance everyday life.
Through a culture of purposeful curiosity, our work defines the way tomorrow’s built environments look, feel and function.
Founded in 1967 by Norman Foster, what began as a small team is now a global practice with an outstanding design legacy, creating innovative and thoughtful solutions that shape skylines and landscapes around the world.
Whether designing an entire city or a bespoke door handle, we approach every project with ambition and dedicated creativity - and we seek exceptional people to enrich our practice.
If you enjoy solving complex challenges and creating industry-defining designs and solutions, we invite you to join our team.
The practice is committed to supporting diversity and inclusivity and strives to create a working environment that is responsive to different cultures.
We value the contributions of our diverse and creative team and are proud to offer equal opportunities for all.
If you have any questions about our application process, or need support submitting your application, please contact us at recruit@fosterandpartners.com.
Details on how we process and retain applicant data are set out in our PreHire Privacy Notice.
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