Regional Head of Security Operations Center (SOC)

About This Role

DescriptionThe Regional Head of Security Operations Center (SOC) leads and transforms multi-country SOC operations across the UAE, KSA, Kuwait, and Jordan, ensuring scalable and efficient delivery of MSS and MDR services. This role is responsible for defining SOC strategy, driving automation and AI-led transformation, and aligning operations with global frameworks such as NIST and MITRE ATT&CK. The position oversees end-to-end SOC service delivery, including technology platforms like SIEM, SOAR, and XDR, while ensuring standardization, profitability, and high service quality. It also involves managing regional teams, optimizing processes, and maintaining strong governance and compliance across all locations. Acting as a key customer interface, the role ensures stakeholder satisfaction, leads incident escalation, and supports business growth through collaboration with sales and product teams. Additionally, the role focuses on performance management, workforce development, and continuous improvement of detection, response, and automation capabilities. Responsibilities: Strategic Leadership & SOC Transformation Define and execute the regional SOC strategy aligned with MSS/MDR business objectivesDrive transformation initiatives focused on automation, AI-driven operations, and scalable service deliveryEstablish and enhance SOC maturity using frameworks such as NIST and SOC-CMMLead innovation in detection, response, and operational efficiencyRegional SOC Operations Management Oversee SOC operations across UAE, KSA, Kuwait, and JordanDesign and implement centralized and hybrid SOC operating modelsEnsure consistent service delivery, governance, and regulatory compliance across regionsManage central and regional SOC teams, ensuring operational alignmentMSS / MDR Service Ownership Own end-to-end