Regional Business Development Manager - Airports

About This Role

Objective:

• To provide existing key customer accounts in the Middle East and Africa region with a first-class service for current and new projects, informing them about new products, creating new project opportunities in the Airport sector
• To make regular visits to existing and potential customers in the MEA region (Monthly)
• To undertake desktop business development research to generate new leads and enquiries, including first contact to establish sales appointment with existing and potential new customers
• Develop a solution-led, consultative sales approach in line with the Company’s growth plan
• Provide feedback and local market information to the Company’s Marketing department in order to help create a coherent marketing policy which drives sales growth in the Company’s regional markets
• Work with the Company’s Design & Development department to provide information on local market needs and requirements in order to help drive new product development in line with Company’s strategic aims

Travel Required: Frequent Middle East and Africa region travel (monthly)

Key tasks:

Actively support the existing Key accounts within the Middle East and Africa region to ensure:

• Quotations/responses are completed on the same working day as the enquiry where practical
• Provide customer follow-up to quotes, media enquiries, catalogue requests, telephone enquiries and samples
• Ensure customers are fully briefed on latest product initiatives and promotions
• Ensure customers receive product training and support
• Ensure customers receive follow up calls for new product deliveries, first time deliveries, regular progress calls
• Provide pro-active sales calls to support sales target achievement, budgets and initiatives
• Obtain product feedback from end-users
• Ensure quality concerns and credit notes are processed in the same month as the concern is raised
• Extensive knowledge of customer base and contacts
• Develop leads and enquiries through basic desktop research
• Develop and implement a clear sales strategy to support the achievement of the Company’s Budget sales and margin plans
• Develop and implement a sales strategy to drive the growth in sales of new products developed by the Company and provide feedback and market intelligence on new product development requirements.
• Provide regular reporting and pipeline updates

Experience/Qualifications required

• Candidate must have excellent verbal and written skills in English and Arabic (French is a plus).

• Minimum 3 years sales management experience in a recognised industrial or b2b organisation with a sales focus

• Sales experience in selling goods in at least one of the following company's key sectors in the Middle East And Africa region: Airports & Mass Transportation, Retail, Health & Safety, Channel, Leisure & Tourism venues .

• Highly efficient clerical attributes and interpersonal skills

• Advanced PC Skills (Microsoft Office)

• Adaptable to change and absorbing of new information and processes

Personal Characteristics

• Creative, positive approach

• Determined ‘can do’ approach

• Friendly team player

• Optimistic and outgoing personality

• Resilient and able to work under pressure

• Able to lead by example

• Adoptive of new ideas

• Diplomatic negotiator at every level

• Supportive “what can I do to help” attitude

Key Performance Criteria

· Performance against sales plan

· Sales and margin versus budget

· Sales growth

· New market penetration

· Growth in new product sales

· Staff development and training

Job Type: Full-time

• Monday to Friday- 08.30 - 5.30 p.m.

Experience:

• Sales management: 3 years (required)

Work Location: In person

Salary Package

• AED 15K to 20K monthly (depending on experience)
• yearly performance Bonus/commission on new sales accounts or initiated projects
• Yearly ticket
• Health insurance
• Company car, mobile phone, Laptop...