Recruitment Specialist
Full Job Posting
Main Duties and Responsibilities
- Contact prospective students rapidly (within 5 minutes of inquiry), warmly, enthusiastically, respectfully, and openly, through telephone, email and text.
- Collaborate closely with the Admissions Advisors based in Halifax and Vancouver to ensure a smooth customer journey from enquiry to application and enrolment.
- Create and implement top-of-funnel conversion plans in line with OICC.
- Ensure delivery of conversion plans is timely and review often to optimize efforts.
- Develop a good working knowledge of OICC programs, financial support, available scholarships and bursaries, application process, and program pricing.
- Contact, follow-up, and nurture leads who have expressed an interest in our programs through multiple channels such as phone calls, SMS texting, and some email.
- Listen attentively and answer questions about our programs confidently.
- Monitor and track lead status, applications, and sales to ensure that key performance indicators are being met. Keep stakeholders informed of lead status.
- Create and maintain lead status reports as required.
- Identify trends in lead enquiries, applications and sales to inform decision-making and contribute to future recruitment/conversion strategies.
- Perform any other duties commensurate with the role as reasonably required.
Person Specifications
Legal status
Eligibility to work in Canada
Clear background or criminal record check
Qualifications
High school diploma or equivalent.
Post-secondary education in sales, marketing, business administration, communications, education, or a related field; or equivalent relevant experience.
Proficiency in written and spoken English.
Certificate, diploma, or degree in sales, marketing, business, communications, education, or a related field.
Training or certification in customer service, sales, recruitment, admissions, or CRM systems.
Additional language skills, particularly languages spoken by prospective domestic students in Canada.
Experience and knowledge
CRM (Hubspot, preferably), 1 year +
Recruitment of Canadian students, and their unique needs and questions, 1 year+
Skills and Abilities
Organized & efficient
Very comfortable with digital technology
Self-starter
Data-driven
Great listener and communicator
Disclaimer
This job description is provided as a guide to the role. It is not intended to be an exhaustive description of duties and responsibilities and may be subject to periodic revision.
As part of our recruitment process, we use AI-enabled technology to assist with tasks such as application screening and process administration. These tools are designed to support fairness and consistency, and human reviewers make all final decisions.
Oxford International is committed to safeguarding and promoting the welfare of children. Recruitment checks, including checks with past employees, are undertaken in accordance with our Recruitment and Selection policy.
Oxford International is an equal opportunity employer. Every applicant and employee has the same opportunities regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status
If you require accommodations at any point during the application or hiring process, please contact [email protected] We reserve the right to close this vacancy earlier than the advertised closing date should we receive a high volume of suitable applications. We therefore encourage interested candidates to apply as early as possible.
Requirements
- High school diploma or equivalent.
- Post-secondary education in sales, marketing, business administration, communications, education, or a related field; or equivalent relevant experience.
- Proficiency in written and spoken English.
- Certificate, diploma, or degree in sales, marketing, business, communications, education, or a related field.
- Training or certification in customer service, sales, recruitment, admissions, or CRM systems.
- Additional language skills, particularly languages spoken by prospective domestic students in Canada.
- Organized & efficient
- Very comfortable with digital technology
- Self-starter
- Data-driven
- Great listener and communicator
About Oxford International Career Colleges
Parent group profile
Oxford International Education Group
Private international education provider offering university pathways, English courses, vocational training, and digital learning to students worldwide.
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