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Recruiting & Retention Manager

Dunkin' - The Salema Group
Hampton, USA
Full-time
Mid
Hybrid
USD 54000-65000 yearly / year
Discovered 4 weeks ago
Microsoft Office

Full Job Posting

The Salema Group – Dunkin’

Hampton, NH | Seacoast NH & Southern Maine

Compensation: $54,000–$65,000 annually, inclusive of performance-based bonuses

  • Are you passionate about finding great people—and creating an environment where they want to stay and grow?
  • The Salema Group is looking for an energetic, relationship-driven Hiring & Retention Manager to lead recruiting, onboarding, employee engagement, and retention efforts across our 28 Dunkin’ restaurants.
  • This isn't just a recruiting position. You'll have the opportunity to impact the entire employee experience—from someone's first interaction with our company through onboarding, development, recognition, and career advancement.

Recruit Great People

Lead full-cycle recruiting for restaurant positions

Develop creative strategies to attract candidates across multiple markets

Manage job postings, applicant flow, screening, interviews, and hiring coordination

Partner with District and Restaurant Managers to understand current and future staffing needs

Build relationships with schools, colleges, workforce agencies, community organizations, and other recruiting partners

Represent The Salema Group at career fairs and hiring events

Help strengthen our employer brand through recruiting campaigns, social media, and community outreach

Create a Great First 90 Days

Coordinate a consistent and welcoming onboarding experience

Partner with Restaurant Managers and our Training Manager on start dates, orientation, and training

Follow up with new employees throughout their first 90 days

Continuously look for ways to improve early employee engagement and retention

Keep Great People

Develop employee engagement and retention initiatives

Conduct stay interviews and employee listening sessions

Analyze turnover trends and identify opportunities to improve retention

Develop recognition and appreciation programs

Support programs such as our quarterly SPARK Awards

Celebrate employee milestones, promotions, certifications, and achievements

Develop Our Future Leaders

Help create career pathways and internal promotion opportunities

Support leadership development and succession planning

Help identify and develop future leaders throughout the organization

Use Data to Drive Improvement

Track recruiting, staffing, onboarding, turnover, and retention metrics

Evaluate recruiting sources and hiring effectiveness

Identify trends and recommend improvements

Help us continually improve our recruiting systems and overall employee experience

What We’re Looking For

You may be a great fit if you:

Are outgoing and enjoy building relationships

Are highly organized and able to manage multiple priorities

Communicate professionally and follow through

Are comfortable interviewing and evaluating candidates

Enjoy using data to identify trends and solve problems

Are comfortable with technology, including Microsoft Office and applicant tracking or HR systems

Have a valid driver's license and are comfortable regularly visiting restaurant locations throughout Seacoast New Hampshire and Southern Maine

Experience recruiting for hourly or multi-unit operations is preferred, but we're equally interested in finding someone with the right combination of energy, organization, relationship-building skills, and passion for developing people.

Schedule & Work Environment

  • This is a unique mix of office, remote, and field-based work. You'll spend time at our home office as well as visiting our restaurants and connecting directly with our teams.
  • Approximately 3–4 hours on Saturdays are required to accommodate student interviews. Saturday hours can be offset by working a shorter day during the week.

Compensation & Benefits

  • $54,000–$65,000 annual total compensation, inclusive of performance-based bonuses
  • Medical, Dental & Vision Insurance
  • Paid Time Off
  • Employee Meal & Beverage Discounts
  • Life & Disability Insurance Options
  • Professional Development Opportunities
  • Career Advancement Opportunities

About The Salema Group

The Salema Group is a family-owned Dunkin’ franchise organization operating 28 restaurants throughout the Seacoast of New Hampshire and Southern Maine. Since 1979, we've been committed to investing in our people and creating opportunities for growth.

Our mission is

Fueling Joy and Quality, One Dunkin’ Run at a Time.

Our culture is guided by our SPARK values

Supportive • Positive • Appreciative • Resilient • Kind

If you're excited about finding great people, creating a better employee experience, and helping employees build careers with a growing organization, we'd love to meet you.

Apply today to join The Salema Group.

This position is employed by an independent Dunkin’ franchisee. If hired, The Salema Group will be your employer. Dunkin’ Brands, Inc. and its affiliates are not direct employers of franchisee employees.

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