Recruiting & Retention Manager
Key Skills for This Role
Full Job Posting
The Salema Group – Dunkin’
Hampton, NH | Seacoast NH & Southern Maine
Compensation: $54,000–$65,000 annually, inclusive of performance-based bonuses
- Are you passionate about finding great people—and creating an environment where they want to stay and grow?
- The Salema Group is looking for an energetic, relationship-driven Hiring & Retention Manager to lead recruiting, onboarding, employee engagement, and retention efforts across our 28 Dunkin’ restaurants.
- This isn't just a recruiting position. You'll have the opportunity to impact the entire employee experience—from someone's first interaction with our company through onboarding, development, recognition, and career advancement.
Recruit Great People
Lead full-cycle recruiting for restaurant positions
Develop creative strategies to attract candidates across multiple markets
Manage job postings, applicant flow, screening, interviews, and hiring coordination
Partner with District and Restaurant Managers to understand current and future staffing needs
Build relationships with schools, colleges, workforce agencies, community organizations, and other recruiting partners
Represent The Salema Group at career fairs and hiring events
Help strengthen our employer brand through recruiting campaigns, social media, and community outreach
Create a Great First 90 Days
Coordinate a consistent and welcoming onboarding experience
Partner with Restaurant Managers and our Training Manager on start dates, orientation, and training
Follow up with new employees throughout their first 90 days
Continuously look for ways to improve early employee engagement and retention
Keep Great People
Develop employee engagement and retention initiatives
Conduct stay interviews and employee listening sessions
Analyze turnover trends and identify opportunities to improve retention
Develop recognition and appreciation programs
Support programs such as our quarterly SPARK Awards
Celebrate employee milestones, promotions, certifications, and achievements
Develop Our Future Leaders
Help create career pathways and internal promotion opportunities
Support leadership development and succession planning
Help identify and develop future leaders throughout the organization
Use Data to Drive Improvement
Track recruiting, staffing, onboarding, turnover, and retention metrics
Evaluate recruiting sources and hiring effectiveness
Identify trends and recommend improvements
Help us continually improve our recruiting systems and overall employee experience
What We’re Looking For
You may be a great fit if you:
Are outgoing and enjoy building relationships
Are highly organized and able to manage multiple priorities
Communicate professionally and follow through
Are comfortable interviewing and evaluating candidates
Enjoy using data to identify trends and solve problems
Are comfortable with technology, including Microsoft Office and applicant tracking or HR systems
Have a valid driver's license and are comfortable regularly visiting restaurant locations throughout Seacoast New Hampshire and Southern Maine
Experience recruiting for hourly or multi-unit operations is preferred, but we're equally interested in finding someone with the right combination of energy, organization, relationship-building skills, and passion for developing people.
Schedule & Work Environment
- This is a unique mix of office, remote, and field-based work. You'll spend time at our home office as well as visiting our restaurants and connecting directly with our teams.
- Approximately 3–4 hours on Saturdays are required to accommodate student interviews. Saturday hours can be offset by working a shorter day during the week.
Compensation & Benefits
- $54,000–$65,000 annual total compensation, inclusive of performance-based bonuses
- Medical, Dental & Vision Insurance
- Paid Time Off
- Employee Meal & Beverage Discounts
- Life & Disability Insurance Options
- Professional Development Opportunities
- Career Advancement Opportunities
About The Salema Group
The Salema Group is a family-owned Dunkin’ franchise organization operating 28 restaurants throughout the Seacoast of New Hampshire and Southern Maine. Since 1979, we've been committed to investing in our people and creating opportunities for growth.
Our mission is
Fueling Joy and Quality, One Dunkin’ Run at a Time.
Our culture is guided by our SPARK values
Supportive • Positive • Appreciative • Resilient • Kind
If you're excited about finding great people, creating a better employee experience, and helping employees build careers with a growing organization, we'd love to meet you.
Apply today to join The Salema Group.
This position is employed by an independent Dunkin’ franchisee. If hired, The Salema Group will be your employer. Dunkin’ Brands, Inc. and its affiliates are not direct employers of franchisee employees.
About Dunkin' - The Salema Group
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