Receptionist

Your role

• Welcome residents, relatives and visitors with warmth and professionalism Support customers by answering queries and offering clear, helpful information Carry out a range of administrative tasks to keep the home running smoothly Use your IT skills to manage emails, records and documents confidently Work closely with colleagues to create a friendly, supportive front of house experience Your skills Experience in a customer service setting Confident using IT systems including Word, Excel and Outlook Warm and approachable with strong people skills Organised and able to manage a variety of tasks calmly and efficiently Caring, enthusiastic and self-motivated with a desire to make a positive difference Your rewards You deserve more than the basics. That’s why, alongside 28 days’ annual leave pro rata (including bank holidays) , occupational sick pay linked to length of service, and a contributory pension , we offer a comprehensive package designed to support your wellbeing, recognise your contribution, and help you build a rewarding career with Sanctuary: Overtime Enhancement Health and wellbeing support – including Aviva Digicare+ with virtual GP appointments, plus an Employee Assistance Programme offering medical, financial, and legal advice, as well as short-term counselling Company-paid life insurance Parental leave arrangements and annual leave purchase scheme Company-funded training and ongoing career development opportunities Flexible working options and an inclusive culture where everyone belongs, supported by our staff networks including PRISM, Disability, Race Equality and Parent networks Free meals dependant on shift duration Exclusive retail discounts , Cycle to Work, and salary sacrifice arrangements Free uniform Refer a Friend scheme , rewarding you for helping great people join Sanctuary Some rewards are subject to a qualifying period or other criteria – visit our website for more information. Ready to start an inspiring career journey with us? Apply today and join us in leading the way in care. Curious about what it’s like to work with us? Discover our values, culture, and real stories from our teams at www.sanctuary-care.co.uk/jobs or follow us on socials. Before you apply We can only accept applications from individuals with the right to work in the UK. Sponsorship is not available for this vacancy. All roles require safeguarding and pre-employment checks, including criminal records and overseas police checks where needed. Information provided during recruitment may be verified as part of these checks. Internal candidates should apply via their internal careers account. We may close this advert early, so please apply as soon as possible. We work closely with the Home Office in order to prevent illegal working. An enhanced Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for. Sanctuary Care Limited is a subsidiary of Sanctuary Housing Association, an exempt charity.