Receptionist
Role Overview
About Chaps & Co
Chaps & Co is a company that prioritizes a positive working environment for both clients and team members. The company maintains specific brand values and standards across its barbershops.
The Role of Receptionist
Chaps & Co is seeking a Receptionist to join their team in Riyadh, Saudi Arabia. This is a full-time position requiring 0-1 years of experience. The Receptionist serves as the initial point of contact for clients entering the barbershops, responsible for upholding brand values and operational standards.
Full Job Posting
Job description
About Chaps & Co
Chaps & Co is a company that prioritizes a positive working environment for both clients and team members. The company maintains specific brand values and standards across its barbershops.
The Role of Receptionist
Chaps & Co is seeking a Receptionist to join their team in Riyadh, Saudi Arabia. This is a full-time position requiring 0-1 years of experience. The Receptionist serves as the initial point of contact for clients entering the barbershops, responsible for upholding brand values and operational standards.
Key Responsibilities
- Greet and assist clients upon their arrival at the shop.
- Manage the checkout process efficiently.
- Handle incoming phone calls and enquiries professionally.
- Manage daily financial transactions, including processing payments via card, cash, and Fresha.
- Oversee petty cash and ensure receipts are available for reimbursement.
- Verify that day-end banking reconciles with the daily sales report.
- Support inventory management by assisting with weekly stock takes.
- Maintain a comprehensive understanding of all barber and therapy services offered.
- Greet clients with a warm and engaging demeanor.
- Answer calls, book appointments, and address customer enquiries or complaints professionally and calmly.
- Manage shop finances and inventory.
- Ensure health and safety standards are maintained for clients and the team.
- Deliver a high level of customer service.
- Develop and maintain positive relationships with all clients.
- Exhibit positive energy and body language with both clients and the Chaps & Co team.
- Shop Standards and Cleanliness
- Maintain the overall shop presentation in accordance with Chaps & Co brand standards.
- Ensure reception, waiting areas, and visible client areas are clean, organized, and welcoming.
- Confirm that all workstations and floors are cleaned and reset between clients.
- Regularly check that floors, surfaces, and high-touch areas are clean and free from clutter.
Qualifications and Experience
- 0-1 years of relevant experience.
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