Receptionist

At Atlantic Packaging, every box tells a story and yours begins here. As a proudly Canadian-owned company with over 80 years of excellence in the corrugated packaging industry with operations within North America (Ontario, Quebec and United States), we’re committed to sustainability, customer excellence and community impact. Since 1945, we’ve supported local jobs and built a legacy of trust with our clients and team members. At Atlantic, your ideas matter, your growth is supported and your work makes a real impact.

We are looking for a professional, self-motivated and client driven permanent full-time Receptionist to join our newly built plant based out of Hannon. The ideal candidate will be a self-starter, who can solve problems and multi-task while under pressure.

Creates a welcoming environment by greeting guests, answering phone calls, directing visitors, and taking messages for employees

Takes customer complaints or issues and pass them on to the appropriate parties

Creates and distributes company memos through email, letters, or telephone calls

Schedules and maintains the calendar of company executives and overall, for plant tours and other similar events

Coordinates the booking and setting up of meeting rooms

Organizes and files company documents either electronically or with a paper filing system

Provides support for teams when necessary

Calculate additional charges, such as shipping costs, to include in invoices

Ensure every invoice sent out is accurate

Resolve billing errors that other staff or customer’s flag

Work with other members of the financial staff, such as Accountants and Bookkeepers

Perform any necessary administrative duties, such as auditing customer records

Prepare account statements for customers

Follow up on proper filing and uploading of documents, i.e. BOLs, statements, etc. as required to electronic retention system

2+ years experience in reception or other office related environments

2+ years experience with invoicing or other similar types of roles dealing with math

Proficient in the Microsoft Office suite of programs

Strong and effective communication skills, high sense of professionalism

Highly motivated with a strong ability to take initiative

Excellent organizational skills and the ability to prioritize multiple tasks simultaneously.

Strong sense of urgency and the ability adopt in a fast-paced environment

Positive attitude for greeting customers and clients in a friendly and warm manner upon arrival to the office or through the phone

Time management skills to be able to prioritize activities, especially when there is a high volume of tasks

General administrative skills, including managing emails, basic computer and Microsoft based programs, and accounting / invoicing details

Flexibility to be able to move between activities and duties quickly if priorities change

Atlantic Packaging is committed to fostering an inclusive, accessible and respectful environment for all candidates. If you require accommodation during the hiring process, please contact our Talent Acquisition team—we’re here to support you.

We sincerely thank all applicants for their interest in joining Atlantic Packaging. While we appreciate the time and effort invested, only those selected for an interview will be contacted.

Candidates who are 18 years or older are required to complete a criminal and background check. Details will be provided through the application process.

Hiring Range : $ 43,000 to $52,000 per year. A candidate’s experience and knowledge may be factored into the pay a candidate receives for this position. This posting is for an existing vacancy.