Receptionist
About This Role
Job Title: Receptionist (Gym Front Desk)
Job Summary:
We are looking for a friendly, organized, and professional Receptionist to manage our gym’s front desk. The ideal candidate will be the first point of contact for members and visitors, ensuring a welcoming environment while handling administrative and customer service tasks efficiently.
Key Responsibilities:
- Greet and welcome members and guests in a warm and professional manner
- Manage front desk operations, including check-ins and membership verification
- Handle phone calls, inquiries, and provide accurate information about gym services, packages, and timings
- Assist in membership registrations, renewals, and cancellations
- Maintain records of members and daily attendance
- Process payments and issue receipts
- Handle customer complaints or concerns and escalate when necessary
- Ensure the reception area is clean, organized, and presentable at all times
- Coordinate with trainers and staff for smooth daily operations
- Monitor access control and ensure safety/security procedures are followed
Requirements:
- High school diploma or equivalent (Bachelor’s degree is a plus)
- Previous experience in customer service or receptionist role preferred
- Strong communication and interpersonal skills
- Basic computer knowledge (MS Office, email, etc.)
- Ability to multitask and stay organized in a fast-paced environment
- Friendly, presentable, and professional attitude
- Flexibility to work shifts, weekends, or holidays if required
Skills:
- Customer service orientation
- Communication skills
- Time management
- Problem-solving ability
- Attention to detail
Working Hours:
- Shift-based (morning/evening) depending on gym operations
Salary & Benefits:
- As per company standards
- Additional incentives (if applicable)
Job Types: Full-time, Permanent
Pay: Up to AED2,000.00 per month
Work Location: In person
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