Receptionist

Overview

Key Responsibilities

• Greet and assist patients, visitors, and healthcare professionals in a courteous and professional manner
• Manage patient appointments, cancellations, and rescheduling through the clinic management system
• Answer incoming phone calls, emails, and inquiries promptly and professionally
• Register new patients and maintain accurate patient records
• Verify insurance details and coordinate with insurance providers when required
• Handle patient check-ins and check-outs, including billing and payment collection
• Coordinate with doctors, nurses, and administrative staff to ensure smooth daily operations
• Maintain confidentiality of patient information in compliance with healthcare regulations
• Ensure the reception area remains clean, organized, and welcoming
• Assist with administrative tasks, documentation, filing, and reporting as required

Requirements

• Minimum 2 years of experience as a Receptionist, Front Desk Executive, or Patient Coordinator in a medical clinic, hospital, dental clinic, or healthcare facility
• Currently based in Dubai, UAE
• Excellent verbal and written communication skills in English
• Proficient in Microsoft Office and clinic/hospital management software
• Strong customer service and interpersonal skills
• Ability to multitask and work efficiently in a fast-paced healthcare environment
• Professional appearance and positive attitude
• Knowledge of medical terminology and insurance processes will be an advantage
• Arabic language skills are a plus

Benefits

• Competitive salary package
• Professional and supportive work environment
• Career growth opportunities within the healthcare sector
• Annual leave and UAE labor law benefits
• Health insurance and other company benefits as applicable
• If you are passionate about providing exceptional patient service and have experience in healthcare front-desk operations, we would love to hear from you.