Receptionist
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Key skills for this role
About the Role
We are seeking a professional, friendly, and customer-focused Receptionist to join our team. The ideal candidate will be the first point of contact for customers, ensuring a welcoming experience while providing excellent administrative and customer service support.
Key Skills for This Role
Full Job Posting
Overview
We are seeking a professional, friendly, and customer-focused Receptionist to join our team.
The ideal candidate will be the first point of contact for customers, ensuring a welcoming experience while providing excellent administrative and customer service support.
Candidates with Arabic language skills will have an added advantage.
Key Responsibilities
- Welcome and assist customers, visitors, and guests in a courteous and professional manner.
- Answer, screen, and direct incoming phone calls promptly.
- Maintain the reception area to ensure it is clean, organized, and presentable at all times.
- Coordinate customer appointments and direct customers to the appropriate Sales or Service personnel.
- Handle incoming and outgoing correspondence, emails, and courier deliveries.
- Maintain visitor logs and ensure compliance with showroom procedures.
- Provide administrative support, including filing, data entry, and document management.
- Assist with customer inquiries and ensure timely follow-up with the relevant departments.
- Support showroom events and promotional activities when required.
- Perform other administrative duties as assigned by management.
Qualifications & Requirements
- Bachelor's degree or Diploma in Business Administration or a related field.
- Minimum 2-3years of experience as a Receptionist, Front Desk Executive, or in a similar customer-facing role.
- Excellent verbal and written communication skills in English.
- **Arabic language proficiency is an added advantage.**
- Proficient in Microsoft Office Suite (Word, Excel, Outlook).
- Professional appearance and positive attitude.
- Strong organizational and multitasking skills.
- Excellent interpersonal and customer service skills.
- Ability to work in a fast-paced showroom environment.
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