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Receptionist/Customer Service (Arabic Speaking)

Modern Vet
Dubai, UAE
fulltime
Entry
Yesterday
Customer SupportClient RelationsComplaint ResolutionEmpathyCommunication SkillsCRM Software
Free

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Key skills for this role

Customer SupportClient RelationsComplaint Resolution
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Requirements

  • Fluent in Arabic and English
  • Prior experience working in a veterinary clinic (Advantage)
  • UAE driving license (preferable)
  • Strong communication and customer service skills
  • Ability to manage appointments, client queries, and front desk operations
  • Basic knowledge of veterinary clinic workflow is an advantage
  • Well organized, calm, and patient in a busy environment

Key Responsibilities

  • Greet and assist pet owners in a professional and caring manner
  • Manage appointment scheduling and follow ups
  • Handle phone calls, messages, and clinic inquiries
  • Coordinate with veterinarians and support staff
  • Maintain accurate client and pet records

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