Receptionist cum patient coordinator
About This Role
Company Description
Physioveda Medical Center is dedicated to delivering comprehensive care to patients through evidence-based practices and the latest techniques. Our team of experienced doctors is committed to helping patients recover and optimize their health. We offer a wide range of healthcare services, including general physician services, dental care, orthopedic treatments, and physiotherapy.
Role Description
This is a full-time Receptionist cum Patient Coordinator role located on-site in Dubai. The candidate will be responsible for managing phone calls with proper phone etiquette, scheduling appointments, performing receptionist duties, and using medical terminology accurately. Additionally, the Patient Coordinator will handle various administrative tasks and ensure efficient patient flow within the medical center.
Requirements
- Strong phone etiquette and appointment scheduling skills
- Experience in receptionist duties and administrative functions
- Should have knowledge in insurance clamis and reimbursement
- Proficiency in medical terminology and effective communication skills
- Excellent organizational and multitasking abilities
- Ability to work efficiently in a fast-paced healthcare environment
- Previous experience in a medical setting is preferred
- High school diploma or equivalent; additional qualifications are a plus
- English language knowledge is a must
- Russian, Uzbek, Kazakhistan, Indian or Ukranian candidates will be given preference
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