Receptionist cum Admin Assistant

Role overview

Responsibilities

• Welcome visitors and manage registration and visitor records.
• Answer, screen, transfer, and respond to calls and general inquiries.
• Maintain an organized reception area and coordinate meeting rooms, appointments, events, and visitor arrangements.
• Receive and distribute mail and couriers; coordinate document transfers between the corporate office and branches.
• Maintain branch and employee contact details and coordinate messages and communications.
• Support management and employees, including day-to-day HR and Administration activities.
• Maintain administrative records and prepare basic letters, reports, spreadsheets, and other documents.
• Assist with travel, transportation, accommodation, and visitor arrangements when assigned.
• Follow up on branch and department requests and provide professional customer service.
• Handle confidential information and perform other assigned reception and administrative duties.

Required qualifications

• Diploma or bachelor's degree in Business Administration, Office Management, or a related field.
• 2–4 years of experience in reception, front office, or administration.
• Corporate or head-office experience is preferred; experience coordinating with multiple branches is advantageous.

Required skills

• Excellent communication and interpersonal skills and good English speaking and writing skills.
• Good knowledge of Microsoft Office, especially Word, Excel, and Outlook.
• Professional telephone etiquette, organization, multitasking, coordination, and follow-up skills.
• Attention to detail, problem-solving, customer service, and confidentiality.
• Professional, polite, reliable, proactive, punctual, and team-oriented conduct.

Pay

• AED 1,600–3,000 per month.

Work location

• Work is in person.