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Receptionist/Concierge

Chartwell Retirement Residences
Newmarket, CAN
Part-time
Mid
Onsite
Discovered 1 weeks ago

Full Job Posting

What We Offer

  • A safe, inclusive workplace where you’re supported and appreciated
  • Competitive compensation and benefits
  • Opportunities for leadership development and career growth
  • A warm, welcoming culture inspired by our vision of making people’s lives better, driven by our mission to create happy, healthy, and meaningful lives for our residents

Additional Requirements

  • Ability to manage physical and mental demands of the role
  • Must be prepared to respond to emergency situations
  • Clear Criminal Background Check, VSS and TB Test where required
  • Secondary school diploma (Grade 12) or equivalent required
  • Previous experience in a receptionist, clerical, or bookkeeping role
  • Proficiency in Microsoft Word and Excel; working knowledge of office systems
  • Exceptional communication and customer service skills
  • Ability to multitask, prioritize, and remain calm under pressure
  • Comfort interacting with seniors, families, and visitors with warmth and empathy
  • Organized, self-motivated, and able to work both independently and in a team

Responsibilities

  • Welcome residents, families, and visitors, and respond to inquiries with care
  • Answer phones, route messages, and manage incoming and outgoing mail
  • Maintain accurate records, files, and office documentation
  • Assist with billing, accounts payable/receivable, and daily bank deposits
  • Support the team in keeping the residence safe, secure, and well-organized
  • Ensure health, safety, and confidentiality policies are always followed.

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