Receptionist/Administration

About This Role

Job Title:

Arabic-Speaking Receptionist

Job Summary:

The Arabic-Speaking Receptionist serves as the first point of contact for visitors and clients, providing excellent customer service in both Arabic and English. This role involves managing front desk operations, handling inquiries, and ensuring a welcoming and professional environment.

Key Responsibilities:

• Greet and welcome visitors in a friendly and professional manner
• Answer, screen, and forward incoming phone calls in Arabic and English
• Handle inquiries, provide accurate information, and direct visitors appropriately
• Manage appointment scheduling and meeting room bookings
• Maintain a clean, organized, and presentable reception area
• Receive, sort, and distribute mail and deliveries
• Assist with administrative tasks such as data entry, filing, and document preparation
• Coordinate with internal departments to ensure smooth communication
• Handle customer complaints or concerns professionally and escalate when necessary
• Maintain visitor logs and follow security procedures

Required Qualifications:

• High school diploma or equivalent (Bachelor’s degree preferred)
• Proven experience as a receptionist, front desk representative, or similar role
• Fluency in Arabic and English (spoken and written)
• Proficiency in MS Office (Word, Excel, Outlook)

Skills & Competencies:

• Excellent verbal and written communication skills
• Strong interpersonal and customer service skills
• Professional appearance and attitude
• Organizational and multitasking abilities
• Attention to detail
• Ability to handle pressure and remain calm in busy environments

Work Environment:

• Corporate offices
• Hospitals and clinics
• Hotels and hospitality settings
• Government or service centers

Working Hours:

• Full-time (typically 8–9 hours per day)
• May include shifts, weekends, or public holidays depending on the organization

Job Type: Full-time

Pay: AED3,500.00 - AED4,500.00 per month

Work Location: In person