Medical Secretary

About This Role

Key Responsibilities

• Schedule, reschedule, and confirm patient appointments.
• Greet and register patients, verify insurance and demographic information.
• Manage phone calls, messages, and email communication for physicians and staff.
• Maintain and update electronic and paper medical records with confidentiality (HIPAA compliance).
• Assist with billing, insurance processing, and payments.
• Prepare medical reports, correspondence, and transcriptions for healthcare providers.
• Coordinate patient referrals and track follow-up visits.
• Maintain office supplies and ensure equipment is properly functioning.
• Provide general administrative support to doctors, nurses, and office managers.

Requirements and Skills

• High school diploma or equivalent (degree in medical administration preferred).
• 1+ year of experience in a medical office or related setting.
• Knowledge of medical terminology, procedures, and billing practices.
• Proficiency in Microsoft Office and electronic health record (EHR) systems.
• Strong organizational and multitasking skills.
• Excellent verbal and written communication.
• Attention to detail and dedication to patient confidentiality.
• Customer service–oriented attitude and ability to handle sensitive information professionally.

Job Type: Full-time

Pay: AED2,500.00 - AED3,500.00 per month

Work Location: In person