Receptionist
Role Overview
Serve as the clinic’s main point of contact and support smooth front-office operations at Levard Medical Center in Al Ain, Abu Dhabi.
Key Skills for This Role
Full Job Posting
Role overview
Serve as the clinic’s main point of contact and support smooth front-office operations at Levard Medical Center in Al Ain, Abu Dhabi.
Key responsibilities
- Welcome patients, handle check-in and check-out, and maintain a professional reception area.
- Manage patient registration, appointments, electronic records, and billing in clinic software.
- Assist with Emirates ID checks, co-payments, demographic updates, and basic insurance pre-authorizations under DOH and Malaffi standards.
- Handle calls and WhatsApp inquiries, appointment confirmations, and follow-ups.
- Support medical staff and clinic administration, including daily revenue logs and claim tracking.
Requirements and qualifications
- Hands-on experience with medical EMR or clinic management software is required; examples include Dok32, Unite EMR, Clinicea, eMRPlus, MedicoPlus, or Epic.
- At least 1–2 years of reception or front-desk experience in a UAE clinic, medical center, or hospital.
- High school diploma, bachelor’s degree, or equivalent diploma.
- Fluent English is required. Arabic fluency is a strong advantage.
- Familiarity with Abu Dhabi DOH regulations and Malaffi integration is a strong advantage.
Workplace
- Work location is in person.
Pay
- Pay is AED 1,700–5,600 per month.
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