Receptionist

Role overview

Key responsibilities

• Welcome and professionally greet clients, visitors, and business partners; answer calls and direct them to the appropriate departments.
• Keep the reception area clean and organized; schedule appointments, meetings, and client visits.
• Respond to general inquiries and provide accurate information about company services.
• Handle incoming and outgoing emails, messages, and correspondence; maintain visitor logs and reception records.
• Receive, sort, and distribute mail, packages, and documents; assist with document preparation, filing, scanning, and photocopying.
• Coordinate meeting room arrangements, support daily office activities, and monitor office supplies.
• Provide administrative support to IT, HR, and management teams as required.
• Maintain confidentiality when handling company and client information and perform other assigned reception and administrative duties.

Requirements

• High school diploma or bachelor’s degree in Business Administration or a related field.
• Previous experience as a Receptionist, Front Desk Executive, or Administrative Assistant is preferred.
• Excellent verbal and written communication, telephone etiquette, and customer service abilities.
• Proficiency in Microsoft Office applications, including Word, Excel, and Outlook.
• Strong organizational and time-management skills; ability to multitask efficiently.
• Professional, polite, and welcoming manner; good interpersonal skills and a team-oriented approach.
• Ability to maintain accurate records and handle confidential information.
• Knowledge of office administration procedures is an advantage.