Receptionist
Role Overview
Create a professional and welcoming first impression for visitors, customers, and employees.
Serve as the organization's first point of contact, providing communication and administrative support while following company security procedures.
Key Skills for This Role
Full Job Posting
Job purpose
Create a professional and welcoming first impression for visitors, customers, and employees.
Serve as the organization's first point of contact, providing communication and administrative support while following company security procedures.
Core responsibilities
- Greet visitors, determine their purpose, and direct them to the appropriate person or department.
- Answer and forward incoming calls; manage incoming and outgoing calls professionally.
- Take and relay messages accurately when required.
- Confirm appointments and meetings.
- Provide general information about the organization, its services, and departments.
- Keep the reception area clean, organized, and presentable.
- Follow visitor registration, sign-in, and access control procedures.
- Support general administrative and clerical tasks as assigned.
Education and experience
- High school certificate.
- 1 to 2 years of experience in a receptionist, customer service, front desk, or administrative support role.
Skills and competencies
- Good spoken and written communication in English and Arabic.
- Strong customer service and interpersonal skills; professional appearance and manner.
- Good organizational and time-management skills; ability to multitask and prioritize.
- Attention to detail and accuracy in record-keeping.
- Ability to maintain confidentiality and professionalism.
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