Reception & Office Manager

**Employment Type:** Full-time

About the Role

Responsibilities

• include, but are not limited to:
• Acting as the first point of contact at reception, greeting visitors, clients and staff in a professional and welcoming manner.
• Answering telephone queries, handling incoming calls and redirecting them as required.
• Updating and maintaining data held on the CRM and associated databases.
• Scheduling internal and external meetings using Zoom, Outlook 365, Microsoft Teams and other relevant platforms.
• Supporting diary management for senior team members.
• Booking travel arrangements for senior personnel.
• Maintaining the appearance and smooth running of the office, including post, filing systems and stationery supplies.
• Liaising with external technical support providers and office service facilitators.
• Preparing and issuing company documentation, memos and other internal communications.
• Maintaining accurate records and ensuring information is filed and stored appropriately.
• Providing administrative support to the sales team where required.
• Handling confidential information with discretion and professionalism.
• Supporting the team with ad-hoc administrative and office management duties as needed.

About You

• You will be someone who is confident, personable and highly organised, with a positive attitude and a strong sense of ownership.
• The ideal candidate will have:
• 2–3 years’ experience in a similar administrative, reception, office management or customer-facing role.
• Previous experience providing administrative support to a sales team.
• A professional, polished and immaculate presentation.
• Excellent communication skills, both over the phone and by email.
• Articulate, with fluent English or as a first language
• A proactive, “can do” and “get it done” attitude.
• The ability to work well in a fast-paced environment and manage ambiguity confidently.
• Strong organisational skills and the ability to juggle multiple priorities and projects.
• Excellent attention to detail and accuracy.
• The ability to work to tight deadlines while maintaining a high standard of work.
• Strong emotional intelligence, with the ability to read people quickly and respond with empathy and professionalism.
• A high level of accountability and willingness to learn.
• The ability to handle highly confidential information with discretion.
• Confidence taking ownership of tasks from start to finish.

Required Skills and Experience

• Intermediate proficiency in Microsoft Office 365, particularly Outlook and Excel.
• Strong working knowledge of Zoom, Microsoft Teams and other business communication platforms.
• Familiarity with Adobe Acrobat.
• Experience using cloud-based storage systems, with Dropbox preferred.
• Excellent written and verbal English communication skills.
• Strong administrative, coordination and record-keeping abilities.

Preferred Skills

• Familiarity with a CRM platform.
• Experience working in a sales-led or client-facing business environment.

What We Offer

• Full-time role based in JLT, Dubai.
• Monthly salary of AED 6,000 – AED 8,000, depending on experience.
• The opportunity to play an important role in the smooth day-to-day running of a professional office.
• A varied position with exposure to senior personnel, clients, office operations and sales support.

How to Apply