Reception Manager
Role Overview
Lead, train, and inspire the reception team
Manage reservations, enquiries, VIPs, and guest flow
Build strong relationships with guests, ensuring memorable experiences
Support wider restaurant operations during peak periods
Maintain accurate reservation systems and procedures
Full Job Posting
Reception Manager
We’re looking for an experienced and charismatic Reception Manager to lead our reception team and ensure every guest enjoys a seamless, personalised experience. You will be the first and last point of contact for our guests, setting the tone for their visit and leaving a lasting impression.
About the role
Lead, train, and inspire the reception team
Manage reservations, enquiries, VIPs, and guest flow
Build strong relationships with guests, ensuring memorable experiences
Support wider restaurant operations during peak periods
Maintain accurate reservation systems and procedures
About You
Minimum 4 years’ experience in a similar role in a fast-paced environment
Confident using SevenRooms and/or OpenTable
Passionate about hospitality with excellent service standards and attention to detail
Strong leadership, mentoring, and delegation skills
Flexible, team-oriented, and resilient under pressure
Be part of our team
Here at Brindisa, our food is homely and authentic, with flavour always being the key factor. Above all, our food is about sharing. We celebrate the culture and dining experience of small plates. We have a direct relationship with all our suppliers, bringing their ethos and quality to the table.
We offer
28-day holiday
35% discounts in our restaurants and our retail offerings
childcare vouchers
cycle to work scheme
Refer a friend reward
opportunity to progress within the business across our sites
opportunity for trips to Spain to meet our producers
Requirements
- Minimum 4 years’ experience in a similar role in a fast-paced environment
- Confident using SevenRooms and/or OpenTable
- Passionate about hospitality with excellent service standards and attention to detail
- Strong leadership, mentoring, and delegation skills
- Flexible, team-oriented, and resilient under pressure
About Brindisa Kitchens
The home of authentic Spanish food in London, operating a portfolio of tapas bars and restaurants.
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