{bc}
linkedin

Reception Manager

RGH-Global | People Services
Dubai, UAE
fulltime
Mid-Senior
1 weeks ago
LeadershipStrategic PlanningBudgetingTeam ManagementPerformance ManagementProject Management
Free

Job Fit Check

Base Career helps you apply smarter for this job.

?%
Ready to Scan

Key skills for this role

LeadershipStrategic PlanningBudgeting
Smart Apply

Full Job Posting

Job Title-Reception Manager

Luxury Private Members Club (British and European Concept)

Location-Dubai

We are seeking an accomplished Reception Manager to join the front-of-house leadership team at a prestigious luxury private members club.The club is a sanctuary of refinement, discretion, and personal service where every interaction is considered and every detail matters.

The successful candidate will be a poised and experienced hospitality professional who leads by example, sets exacting standards, and takes quiet pride in delivering experiences that are seamless, unhurried, and entirely personal.

The Role

  • Lead and manage the Reception and Host team, ensuring impeccable daily operations across all member touchpoints
  • Oversee the arrival and departure experience, ensuring every member and guest feels genuinely welcomed and properly attended to Cultivate meaningful relationships with members, developing a thorough understanding of individual preferences and anticipating needs before they are expressed.
  • Establish and uphold the club's service standards and codes of conduct
  • Manage reservations, member correspondence, and special requests with efficiency and professionalism
  • Coach, mentor, and develop the reception team through structured training and day-to-day guidance
  • Address member feedback and resolve matters swiftly and discreetly
  • Collaborate closely with Membership, Operations, and Food & Beverage teams

The Ideal Candidate

  • Proven background as Reception Manager, Front Office Manager, or Senior Host within a luxury hotel, fine dining establishment, or private members club of recognised standing
  • Demonstrable leadership capability with the confidence to motivate and hold standards
  • Polished and articulate communicator, at ease with a discerning and high-profile membership
  • An instinctive host: warm, attentive, and genuinely service-oriented
  • Meticulous attention to detail with the organisational discipline to manage competing priorities without compromising quality
  • Familiarity with private member club culture is an advantage

Apply for this job in 1 click

Skip the repetitive application forms

Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.

Sarah M.James T.Maya R.

Trusted by over 500,000 job seekers on Base Career

Start Free Today

More from this employer

More jobs at RGH-Global | People Services