Real Estate Portfolio Manager

Role Overview

Lease Portfolio Oversight

• Manage and maintain an accurate portfolio of lease agreements across multiple Middle Eastern jurisdictions.
• Monitor lease compliance, key terms, and obligations in line with local property laws and practices.
• Provide structured portfolio reporting including rent levels, tenancy terms, and occupancy metrics.

Invoice And Financial Validation

• Review and validate lease-related invoices from landlords or property managers.
• Investigate billing discrepancies and coordinate with landlords to ensure corrections are implemented.
• Ensure alignment with agreed commercial terms and local tax considerations (e.g., VAT variations across GCC countries).
• *Note: The role does not include authority to process or execute payments.*

Critical Date & Lease Event Management

• Track and manage critical lease dates (renewals, break options, expiries, rent reviews).
• Provide proactive alerts and strategic recommendations to support occupancy and cost decisions.
• Deliver periodic (quarterly) portfolio reviews with regional stakeholders.

Lease Administration & Transaction Support

• Coordinate administrative processes related to lease lifecycle events (new leases, amendments, renewals).
• Gather required documentation for internal approvals in line with governance processes.
• Support site acquisition activities where needed, in collaboration with internal teams and external brokers.

Lease Renewal & Renegotiations

• Lead lease renewal negotiations with landlords following internal alignment on commercial strategy.
• Benchmark market rental values across key Middle Eastern cities to support decision-making.
• Negotiate improved commercial terms in response to market conditions, supply-demand dynamics, or operational needs.
• Provide advisory input on lease terms, considering regional legal frameworks and customary practices.

Site Exit And Lease Termination Management

• Manage lease exits including notice coordination, landlord engagement, and exit negotiations.
• Coordinate pre-handover inspections and assess reinstatement obligations in line with lease terms.
• Negotiate exit conditions to minimize financial and operational exposure.
• *Note: Execution of physical reinstatement works is outside the scope.*

Stakeholder And Relationship Management

• Act as the primary interface with landlords, property managers, and external advisors across the region.
• Support internal stakeholders (finance, legal, operations) on real estate matters.
• Facilitate resolution of disputes, claims, or legal matters in collaboration with internal and external counsel.
• Maintain culturally appropriate and effective communication across diverse markets.
• Build relationships in a relationship-driven business culture where trust and local presence are critical.

Facilities Management Coordination

• Manage the contractual side of FM service providers, in coordination with local stakeholders
• Participate in / Animate QBR with key FM service providers
• Suggest action plans when service level deviates from expectations
• Liaise with local teams to gather quality indicators
• Ad hoc Support:
• Additional support may be required across the Otis account, if necessary.

Essential

• Fluency in Arabic and English (written and spoken).
• Proven experience in commercial real estate portfolio or lease management (multi-country preferred).
• Strong negotiation skills with demonstrated ability to deliver commercial value.
• Understanding of Middle East real estate markets and leasing practices.
• Ability to manage multiple stakeholders across different countries and cultures.
• Strong analytical and reporting capabilities.

Desirable

• Experience working across GCC countries or wider Middle East region.
• Familiarity with real estate legal frameworks in UAE and neighbouring countries.
• Experience in large corporate or multinational portfolio environments.

Key Competencies

• Commercial acumen
• Stakeholder management
• Negotiation and influencing
• Attention to detail
• Cultural awareness
• Problem-solving

Additional Notes

• The role requires occasional travel across the Middle East.
• The successful candidate must be comfortable working in a fast-paced, multi-jurisdictional environment.