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RCM Training & Workflow Manager

Privia Health
Remote, USA
Full-time
Entry · 2+ years experience
Remote
USD 65000-70000 yearly / year
Discovered 1 months ago
athenaOne Collector

Full Job Posting

Primary Job Duties

  • Develop and maintain overall athenaOne collector curriculum for Care Centers
  • Develop and maintain content for Privia University (LMS)
  • Lead pre-live and post live training for new Care Centers in all markets
  • Support RCM Implementation and training for New Markets
  • Lead training for high-profile implementations, as assigned
  • Provide at-the-elbow support for high-profile Care Centers, as assigned
  • Support New Market and/or high-profile Go-Lives
  • Offer supplemental training opportunities applicable to all markets
  • Partner with market trainers to execute curriculum and processes
  • Share and effectively communicate new athenaOne features regularly
  • Innovate and create new learning experiences for Care Centers
  • Other duties as assigned
  • Travel Requirements: 10 - 20%
  • Bachelor’s degree preferred
  • Previous experience with Revenue Cycle Management and Physician Office Billing required
  • 2+ years experience with client facing training preferred
  • 2+ years experience with practice management systems, one or multiple areas of expertise preferred
  • Previous experience with athena’s Clinicals and Collector software strongly preferred
  • Demonstrated experience in development and editing instructional material
  • Knowledgeable about extended medical terminology
  • Must demonstrate excellent communication, organizational, and time management skills
  • Must demonstrate strong interpersonal skills to interact positively and productively with a variety of personnel within teams and across organizational lines
  • Ability to work in a very fast-paced and changing work environment
  • Must comply with HIPAA rules and regulations
  • The salary range for this role is $65,000.00-$70,000.00 in base pay and exclusive of any bonuses or benefits (medical, dental, vision, life, and pet insurance, 401K, paid time off, and other wellness programs). This role is also eligible for an annual bonus targeted at 15%. The base pay offered will be determined based on relevant factors such as experience, education, and geographic location.
  • All your information will be kept confidential according to EEO guidelines.

Technical Requirements (for remote workers only, not applicable for onsite/in office work)

  • In order to successfully work remotely, supporting our patients and providers, we require a minimum of 5 MBPS for Download Speed and 3 MBPS for the Upload Speed. This should be acquired prior to the start of your employment. The best measure of your internet speed is to use online speed tests like https://www.speedtest.net/ . This gives you an update as to how fast data transfer is with your internet connection and if it meets the minimum speed requirements. Work with your internet provider if you have questions about your connection. Employees who regularly work from home offices are eligible for expense reimbursement to offset this cost.
  • Privia Health is committed to creating and fostering a work environment that allows and encourages you to bring your whole self to work. We understand that healthcare is local and we are better when our people are a reflection of the communities that we serve. Our goal is to encourage people to pursue all opportunities regardless of their age, color, national origin, physical or mental (dis)ability, race, religion, gender, sex, gender identity and/or expression, marital status, veteran status, or any other characteristic protected by federal, state or local law.

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