RCM Sales Engineer

Serve as the RCM SME for Elation working closely with sales, marketing and enablement to identify process excellence marrying Elation’s solutions with prospect and customer workflows

Lead RCM-focused demos for small and mid-market prospects (typically 3–10+ provider prospects)

Conduct live discovery with practice staff and billing teams, mapping workflows and pain points to resolve with Elation's AI billing and practice management solutions

Serve as the RCM SME for existing customers, helping practices improve operations with Elation

Deeply understand our customers’ cash flow, economics, and processes, and how Elation’s billing and RCM product functionality improves their overall financial outcomes

Work with Product Management to maintain deep, current expertise in Elation's billing and RCM product functionality; identify product opportunities and roadmap-worthy projects

Evangelize and educate internal colleagues on Elation's revenue cycle and billing capabilities, building confidence and consistency across the team

Support sales enablement by sharing RCM expertise with AEs, CSMs and other customer-facing team members

5+ years of experience in revenue cycle management consulting, medical billing, or general RCM; with exposure to a diversity of practice types and billing environments

Deep understanding of end-to-end billing workflows across a range of primary care and specialty practice settings, including value based care practices

Excited about the opportunities for innovation with the use of AI in billing workflows

Ability to conduct live discovery with billing teams and immediately connect pain points to product solutions with confidence and fluency

Credibility and executive presence to engage expert billing teams as a true peer; able to match the depth of knowledge that experienced billers, RCM directors, and third-party billing companies bring to the table

Clear, confident communicator across all audiences, from front-line billing staff to executives, and from internal colleagues to prospective customers

Collaborative and team-oriented, with an ability to work cross-functionally across Sales, Customer Success, and Product

Experience with healthcare SaaS or EHR platforms a plus; prior pre-sales or solutions consulting experience is a bonus

Salary Range: $100,000 - $140,000k/yr + variable

Elation welcomes individuals from all backgrounds and walks of life. Elation is proud to be an Equal Opportunity Employer and is dedicated to creating and maintaining a diverse and inclusive work environment.

We are committed to equal opportunity for all employees and applicants, and value individuals with diverse perspectives including, but not limited to: race, color, religion, sex, sexual orientation, socioeconomic status, age, gender identity or gender expression, national origin, disability or veteran status.

Elation also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA. We firmly believe a strong culture that supports a diverse and inclusive workforce allows us to achieve Elation’s mission of helping independent primary care thrive.