Quality & Safety Manager
Role Overview
The role strengthens organisation-wide leadership and coordination of quality, safety and practice.
It supports safe, effective and person-centred services by translating learning from experience into improvement.
The postholder reports to the Head of Service Quality and Impact and works across the organisation.
Key Skills for This Role
Full Job Posting
Contract, pay and hours
- Permanent contract, 37 hours per week.
- Salary scale: £32,885–£40,662 FTE.
- Six-month probationary period.
Base and working arrangements
- Base: Kenburgh House, 28 Manor Row, Bradford, BD1 4QU.
- Flexible working opportunities include hybrid and remote working where suitable for the role.
About the organisation
Bradford District and Craven Mind is an independent mental health charity supporting wellbeing, early intervention, people in crisis and recovery.
Role background and purpose
The role strengthens organisation-wide leadership and coordination of quality, safety and practice.
It supports safe, effective and person-centred services by translating learning from experience into improvement.
The postholder reports to the Head of Service Quality and Impact and works across the organisation.
Role outcomes and responsibilities
- Support quality, safety, safeguarding and risk-management arrangements, governance, assurance and compliance.
- Work with managers and teams on quality assurance, practice development and consistent standards.
- Promote continuous improvement informed by incidents, complaints, audits, feedback and service-member involvement.
- Provide flexible operational support during periods of pressure, change or workforce challenge.
Benefits
- Annual leave is 25 days, rising to 28 with service, plus bank holidays and up to two wellbeing leave days.
- Benefits include a health cash plan, employee assistance service, pension, discount schemes, development opportunities, enhanced sick pay after probation and life assurance.
Requirements
- The available description does not provide specific candidate qualifications or experience requirements.
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