Quality Outreach Coordinator

Role overview

Schedule

• Full-time schedule, Monday through Friday, daytime hours.

Work environment

• Eligible to work remotely, with travel to QMG locations as needed based on business and department needs.

Primary responsibilities

• Analyze clinical, operational, claims, and payer data to identify quality gaps, performance trends, risks, and improvement opportunities.
• Interpret measures, payer programs, and incentive methods; help develop targeted performance improvement strategies.
• Use Excel and reporting tools to analyze data, model performance, forecast outcomes, and evaluate results.
• Develop and validate quality dashboards, reports, scorecards, and tracking tools.
• Research and resolve discrepancies across EMR, claims, payer, and reporting data.
• Monitor HEDIS, MIPS, Stars, and other quality measures and identify improvement opportunities.
• Review results with providers and leaders and translate data into actionable next steps.
• Support education on quality measures, documentation, workflows, and performance improvement.
• Help implement and optimize workflows to improve quality, data accuracy, and operational performance.
• Support other quality and value-based care initiatives as assigned.

Qualifications

• Bachelor's degree in healthcare, public health, health administration, data analytics, or a related field required.
• At least three years of experience in healthcare analytics, quality performance, population health, value-based care, or a related area required.
• Experience with HEDIS, MIPS, Stars, or other payer quality programs required.
• Advanced Microsoft Excel skills required.
• Experience with EMRs, claims data, payer information, or healthcare reporting platforms preferred.
• Strong analytical, problem-solving, communication, and collaboration skills required.

Benefits

• Medical, dental, and vision benefits include healthcare navigation assistance; a no-cost mental health benefit is available.
• Employer-provided life and disability insurance, $5,250 annual tuition reimbursement, and immediate 401(k) match.
• Includes 40 hours of paid volunteer time off and up to 12 weeks of parental leave at 100% pay, subject to eligibility.
• Adoption and surrogacy financial benefit is available to non-physician team members once eligibility requirements are met.

Compensation

• Annual compensation is $52,000–$78,000; actual pay depends on skills, experience, education, certifications, geographic location, and internal equity.
• Additional compensation may be available through bonuses and other incentives.