Quality Manager

Job Purpose

Key Responsibilities

• Establish and maintain the Program Quality Management System (QMS), quality procedures, standards, templates, governance processes, and reporting requirements.
• Ensure consistent implementation of quality management practices across all program packages while promoting a culture of quality, compliance, accountability, and continuous improvement.
• Review and validate Quality Management Plans submitted by Lead Developers, consultants, and contractors.
• Monitor implementation and effectiveness of Quality Assurance (QA) and Quality Control (QC) processes to ensure compliance with contractual requirements, approved specifications, engineering standards, and applicable regulations.
• Oversee inspections, testing activities, quality records, performance indicators, and quality reporting across the program.
• Develop and implement the program-wide audit schedule and lead internal and external quality audits, surveillance activities, and compliance assessments.
• Monitor the timely closure of audit findings, non-conformances, corrective and preventive actions (CAPA), and lessons learned.
• Ensure compliance with ISO 9001 and other applicable quality management standards while driving continuous improvement initiatives and quality awareness programs.
• Lead quality review meetings, workshops, and coordination sessions with PMCM teams, Lead Developers, consultants, contractors, and stakeholders.
• Prepare executive quality dashboards, KPI reports, management summaries, compliance assessments, and recommendations for PMCM Management and the Client.
• Support risk management activities by identifying quality-related risks and promoting engineering excellence throughout the program.

Requirements** **Qualifications & Experience

• Bachelor's Degree in Engineering, Construction Management, Quality Management, or a related discipline.
• Chartered Professional membership or equivalent professional accreditation.
• Minimum of fifteen (15) years of professional experience in quality management, quality assurance, quality control, infrastructure delivery, urban development, or major capital projects.
• Experience within PMCM, PMC, EPCM, consultancy, developer, contractor, or client-side organizations, preferably on large-scale infrastructure and land development programs in Saudi Arabia or the GCC.

• Quality Management Systems (QMS)

• Quality Assurance (QA) & Quality Control (QC)

• Quality Risk Management

• Leadership, Stakeholder Management, Communication, Strategic Thinking, and Problem Solving