Quality Lab Lead

Overview

Key Responsibilities Operational Quality Assurance

• To lead the Quality Laboratory ensuring that all finished goods, bulk, raw and packaging materials are properly sampled, analyzed, recorded, cleared, and complying with the Unilever specifications before releasing the shopfloor.
• To strengthen and improve quality sampling, inspection and testing procedures and resources to avoid any line failures / efficiency losses due to material defective quality.
• To ensure & facilitate warehouses in providing awareness and effective monitoring and controls while handling, transporting, and storing Raw & Packaging materials within and outside factory premises
• To develop suppliers in controlling all inbound non-conformances related to raw & packaging materials and lead quality improvement projects with the suppliers from the factory.
• To ensure that all Quality and Process Lab Instruments are calibrated and monitored providing better analysis of the materials.
• To ensure proper product non-conformances management in the factory by blocking physically and in system and proper investigation and preventive action implementation.
• To support in developing analytical methods for any new product, raw and packaging materials introduced to factory along with laboratory instruments.
• To coordinate with Complaint & rework management, export and/or Promo activities as per unilever Quality requirements.
• To represent Quality in all capability trials with R&D and Production within factory related to product, raw and packaging materials.
• To attend innovation meetings and other forums for all BUL related product categories.
• To represent Quality in the absence of QA Manager as per assigned authority.
• Quality Systems:
• To ensure implementation and proper compliance validation of Quality Management System (ISO 9001), HACCP, Consumer Safety, Cleaning, GMP System (ISO 22716), SASO and SFDA requirements across all key functions in the factory.
• To build and sustain quality reporting system and ensure that data is thoroughly analyzed before sharing externally.
• UMS Support:
• To always ensure and maintain 5S condition in the department (including own workplace) and carry out 5S inspections for quality and process laboratories.
• To facilitate UMS activities with QM members coordinating with PEs and Technical teams to ensure implementation of Quality Maintenance on Laboratory & Making Operations to eliminate defects.
• To participate and engage with the team in generating OPLs and KAIZENS for Quality Pillar.
• People and Management:
• To provide necessary trainings (on-job and classroom sessions) on areas of Quality, HACCP, GMP, MSDS, and QMS.
• To develop the team on inspections, analysis, decision making, reporting, communication, quality, and consumer understanding etc. to enhance their knowledge and skills.
• To uplift quality engagement of the employees within factory and work closely with PEs and Operators to develop Quality Culture and consumer mindset
• To maintain highest quality standards, ensure safe working practice and care for environment through total compliance with the guidelines and targets set in Health, Safety & Environment, Quality and Consumer Safety, UMS and Customer Service on BUL Factory.