Quality Assurance Supervisor
Key Skills for This Role
Full Job Posting
Quality Leadership & Ownership
Serve as the primary point of contact for all quality-related matters at the plant level
Lead and develop site quality efforts in alignment with corporate Quality Assurance standards
Act as the on-site extension of the corporate QA function , ensuring consistency across locations
Provide guidance and training to supervisors and plant staff on quality expectations and standards
ISO Compliance & Audit Readiness
Maintain and support ISO 9001 certification compliance
Lead internal audits, inspections, and documentation processes
Ensure accurate and complete recordkeeping for all quality-related activities
Identify gaps, implement corrective actions, and track resolution to completion
Prepare reports summarizing audit findings, trends, and improvement actions
Continuous Improvement & Process Optimization
Analyze production processes to identify quality risks and inefficiencies
Lead root cause analysis and corrective/preventive actions (CAPA)
Drive continuous improvement initiatives using Lean, Six Sigma, and Kaizen methodologies
Partner with operations to improve workflow consistency, efficiency, and output quality
Quality Control & Issue Resolution
Oversee all quality control activities , including: Incoming materials inspection In-process checks Final product verification
Incoming materials inspection
In-process checks
Final product verification
Investigate quality issues, non-conformances, and customer complaints
Implement sustainable solutions to prevent recurrence
Cross-Functional Collaboration
Partner with the General Manager and plant leadership team to improve operational performance
Act as the voice of quality in daily production meetings and decision-making
Collaborate with procurement, vendors, and corporate teams on quality-related matters
Conduct supplier evaluations and audits as needed
Qualifications
- Bachelor’s degree in a technical or related field preferred
- 2+ years of experience in Quality Assurance or Quality Control in a manufacturing or processing environment
- Experience supporting or participating in ISO audits and certification processes (ISO 9001 strongly preferred)
- Knowledge of quality systems, root cause analysis, and continuous improvement tools
- Strong analytical and problem-solving skills with a hands-on approach
- Ability to influence and communicate effectively across all levels of the organization
- Highly organized, detail-oriented, and results-driven
What Success Looks Like in This Role
Strong audit performance with consistent ISO compliance
Reduction in quality issues, rework, and customer complaints
Improved process consistency and operational efficiency
Effective collaboration with plant leadership and corporate QA
Why Work at Prudential Overall Supply?
Competitive Pay – Your time and hard work are valued Comprehensive Benefits Package – Medical, Dental, and Vision coverage 401(k) with Company Match Profit Sharing – When we do well, you do well Paid Time Off – Vacation, holidays, and sick time Tuition Reimbursement Paid Life Insurance Consistent Schedule – Monday through Friday Uniforms Provided Employee Discounts Career Growth Opportunities – We promote from within
About Prudential Overall Supply
Since 1932, Prudential Overall Supply has been a leader in uniform and textile rental services. We provide best-in-class solutions including uniform rental, lease, and purchase programs across a wide range of industries.
We are proud to be an essential service provider, supporting our customers and communities with reliable, high-quality service. Our long-tenured employees and strong customer relationships are the foundation of our continued success.
Equal Opportunity Employer
Prudential Overall Supply is an Equal Opportunity Employer. We are committed to creating an inclusive workplace and do not discriminate based on race, color, religion, sex, gender identity or expression, sexual orientation, national origin, ancestry, age, disability, veteran status, marital status, pregnancy, citizenship, or any other protected characteristic under applicable law.
About Prudential Overall Supply
Family-owned uniform rental and textile services provider serving businesses with workwear, cleanroom garments, laundering, and facility supplies.
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