Quality Assurance Supervisor – 2nd Shift

Key Responsibilities

• Supervise, coach, and support Quality Assurance team members to ensure consistent execution of quality and food safety requirements.
• Provide daily direction, training, performance feedback, and accountability to assigned QA personnel.
• Monitor manufacturing activities to ensure compliance with company quality standards, customer requirements, product specifications, and applicable regulatory requirements.
• Ensure compliance with GMPs, HACCP, SQF, SOPs, and established food safety and quality programs.
• Review and verify production, quality, and food safety documentation for accuracy, completeness, and compliance.
• Oversee product inspections, sampling, testing, and release activities in accordance with established procedures and specifications.
• Monitor and verify Critical Control Points (CCPs), preventive controls, and other applicable food safety controls.
• Identify, investigate, and document quality deviations, non-conformances, and food safety concerns.
• Lead or support root cause investigations and the development and implementation of corrective and preventive actions (CAPA).
• Place product on hold when necessary and coordinate product evaluation and disposition with appropriate Quality and Operations leadership.
• Partner with Production, Sanitation, Warehouse, Maintenance, and other departments to resolve quality and food safety concerns.
• Support internal, customer, regulatory, and third-party audits and assist with corrective actions resulting from audit findings.
• Ensure employees receive appropriate training related to GMPs, food safety, quality procedures, and documentation requirements.
• Escalate significant quality or food safety concerns to appropriate leadership in a timely manner.
• Support continuous improvement initiatives related to product quality, food safety, processes, documentation, and operational performance.
• Maintain a strong presence on the production floor and promote a culture of quality, food safety, accountability, and continuous improvement.
• Perform other duties and responsibilities as assigned.

Qualifications

• Strong knowledge of GMPs, HACCP, SQF, and food safety and quality systems.
• Strong leadership, communication, and problem-solving skills.
• Ability to lead, coach, and develop team members.
• Strong attention to detail and organizational skills.
• Ability to work effectively in a fast-paced manufacturing environment.
• HACCP, PCQI, or SQF certification preferred.

Education & Experience