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Quality Assurance Real Estate/ Arabic Candidates Only

Eliva Real Estate
Abu Dhabi, UAE
fulltime
Entry
6 days ago
Quality ControlQuality Assurance TestingTest StrategyDefect ManagementAgile MethodologiesSQL
Free

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Quality Assurance Executive (Arabic Speaker Required)

We are seeking a detail-oriented and proactive

Quality Assurance Executive (Arabic Speaker)

to ensure the accuracy, compliance, and quality of our real estate leads, documentation, and operational processes.

The ideal candidate will play a key role in maintaining service standards, monitoring lead quality, and supporting overall sales efficiency.

Key Responsibilities

  • Distribute incoming leads among the sales team based on availability, workload, and performance.
  • Monitor and evaluate the performance of marketing and sales teams through regular quality assessments and surveys.
  • Follow up on assigned tasks and ensure timely completion.
  • Reassign leads and tasks when necessary to optimize team productivity and efficiency.
  • Prepare ad hoc reports on lead status, team performance, and quality assurance metrics.
  • Monitor lead quality throughout the sales process and ensure compliance with company standards.
  • Maintain accurate lead records and reporting within the CRM system.
  • Conduct quality checks on lead handling, customer interactions, and follow-up activities.
  • Identify process improvement opportunities and recommend corrective actions when needed.

Requirements

  • Arabic speaker (mandatory).
  • Strong attention to detail and excellent organizational skills.
  • Knowledge of real estate documentation, procedures, and compliance requirements.
  • Experience working with CRM systems and Microsoft Office applications.
  • Ability to collaborate effectively with cross-functional teams.
  • Excellent communication, analytical, and problem-solving skills.
  • Previous experience in Quality Assurance, Operations, or Real Estate Administration is preferred.

Benefits

  • Competitive salary package.
  • Career growth opportunities within a dynamic real estate company.
  • Professional and collaborative work environment.

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