Quality Assurance Officer
About This Role
QMS Support:
Assist in maintaining and updating QMS documentation (SOPs, forms, policies, records).
Support internal audit planning, execution, and follow-up, including CAPA tracking.
Maintain document control, version management, and compliance monitoring across sites.
Help prepare audit tools such as checklists, audit schedules, and evidence trackers.
Support delivery of QMS-related training to process owners and frontline personnel.Logistics
Operations Quality Support:
Assist with quality checks, sampling plans, and inspections across warehouse and logistics operations.
Participate in mapping and documenting key logistics processes (inbound, outbound, picking, packing, shipping, returns).
Support Operations and WMS teams with data collection to monitor KPI performance (e.g., OTIF, DIFOT).
Assist in monitoring vendor/subcontractor quality and adherence to service-level requirements.
Sustainability & Certifications (EcoVadis & LEED)
Collect, organize, and validate documentation for EcoVadis submissions (policies, procedures, evidence).
Assist in sustainability KPI monitoring across Environment, Ethics, Labor & Human Rights, and Sustainable Procurement.
Support LEED documentation activities such as energy/water/waste data collection and commissioning evidence.
Maintain structured record-keeping for all sustainability-related submissions and audits.
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