Quality Assurance Analyst
Role Overview
Service New Brunswick is building an IT team to transform technology services across the province.
The Quality Assurance Analyst helps ensure application quality, stability, and reliability while working with development, business, and support teams.
Multiple positions are available, with flexible location within New Brunswick.
Key Skills for This Role
Full Job Posting
Role overview
Service New Brunswick is building an IT team to transform technology services across the province.
The Quality Assurance Analyst helps ensure application quality, stability, and reliability while working with development, business, and support teams.
Multiple positions are available, with flexible location within New Brunswick.
Responsibilities
- Lead test planning and execution for Waterfall and Agile projects.
- Perform manual functional, regression, integration, and exploratory testing; develop and maintain automated scripts for web and API testing.
- Create and maintain comprehensive test cases for manual and automated testing to achieve full test coverage.
- Review requirements early to identify defects and ambiguities.
- Reproduce production issues, validate reported defects, and test fixes before release.
- Triage, prioritize, track, and validate defects with developers, business analysts, and stakeholders.
- Maintain test cases and requirement traceability using HP Quality Center, Azure Test Plans, or Zephyr Scale within Jira.
- Use Jira or Azure DevOps for user stories, defects, sprint tracking, reporting, and collaboration.
- Test project releases and upgrades; participate in change-management reviews and approvals.
- Follow QA policies, procedures, and SNB methodologies, and coordinate with QA, project, and business leads to meet deadlines.
Essential qualifications
- A university degree in Computer Science or an equivalent field.
- At least 4 years of QA testing experience in a software development environment; an equivalent combination of education, training, and experience may be considered.
- Written and spoken competence in English is required.
Candidate profile
- Client-centric, adaptable, organized, solution-oriented, and able to show initiative.
- Effective communicator and collaborator who builds relationships and shares expertise.
Location and work options
- The role has a flexible location within New Brunswick.
- The employer describes remote, hybrid, and in-office options across the province, but does not specify which arrangement applies to this position.
About Service New Brunswick
Service New Brunswick provides IT services to government departments, health authorities, schools, and other public-sector organizations.
The organization describes a province-wide workforce of more than 700 technology professionals.
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