Quality and Improvement Manager
Role Overview
Quality and Improvement Manager in Practice Plus Group’s Health in Justice service, working across the Midlands Directorate.
Senior leadership role reporting to the Directorate Head of Nursing and Quality, focused on services in prisons and other justice settings.
Home based, with travel to sites across the directorate as required.
Key Skills for This Role
Full Job Posting
Role overview
Quality and Improvement Manager in Practice Plus Group’s Health in Justice service, working across the Midlands Directorate.
Senior leadership role reporting to the Directorate Head of Nursing and Quality, focused on services in prisons and other justice settings.
Home based, with travel to sites across the directorate as required.
Responsibilities
- Lead regional quality assurance and governance activities and support safe, effective, continuously improving healthcare services.
- Promote accountability, learning, and improvement; ensure governance priorities are implemented across services.
- Help develop and implement the Health in Justice governance strategy and translate strategic objectives into practical service-level improvements.
- Work with senior nursing and medical leaders to embed governance standards and improve service quality and patient outcomes.
- Coach managers and clinical teams, encourage reflective practice, and support continuous learning.
- Monitor changes in healthcare practice and governance requirements and help services implement policy and practice changes.
Qualifications and experience
- A clinical qualification or a relevant degree with equivalent experience.
- Experience in healthcare risk management and healthcare data analysis.
- Experience managing and reporting clinical incidents in line with national requirements.
- Experience producing reports for operational teams and senior management and formally responding to complaints.
- Strong understanding of CQC compliance standards and knowledge of patient safety and risk reduction tools.
- Knowledge of governance, quality improvement, and healthcare assurance processes; strong leadership capability and experience driving improvement initiatives.
- Legal right to work in the UK; offers are subject to additional vetting and security checks.
Hours and salary
- Full time, 37.5 hours per week, Monday to Friday, 9:00am–5:30pm.
- Annual salary of £45,000 to £50,000 per annum.
Support and development
- Bespoke induction, including the Introducing Health in Justice training course, and a competency framework.
- Regional and national career development opportunities, a bespoke Learning Management System, and support from the wider team.
Health in Justice service
The team provides healthcare across more than 60 prisons, young offender institutions, and immigration removal centres.
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