Head of Operations
Role Overview
Senior leadership role overseeing operational management of a cluster of Health in Justice services.
Work spans Immigration Removal Centres at Heathrow, Gatwick, and Derwentside.
Home based, with travel to sites across the directorate as required.
Key Skills for This Role
Full Job Posting
Role overview
Senior leadership role overseeing operational management of a cluster of Health in Justice services.
Work spans Immigration Removal Centres at Heathrow, Gatwick, and Derwentside.
Home based, with travel to sites across the directorate as required.
Responsibilities
- Lead and manage multiple Heads of Healthcare across a service cluster.
- Drive patient care, performance, accountability, consistency, and continuous improvement.
- Ensure services are safe, effective, compliant, and patient-focused.
- Oversee clinical governance, risk, quality assurance, and patient safety.
- Prepare services for CQC and other regulatory inspections; promote learning from incidents and audits.
- Represent the organisation in contract reviews, commissioner meetings, and directorate forums.
- Manage regional budgets and financial performance; identify efficiencies and develop improvement action plans.
- Support innovation, service development, and alignment with healthcare priorities.
Qualifications, skills and experience
- Significant senior operational leadership experience in healthcare.
- Experience leading large multidisciplinary teams and managing managers, such as Heads of Healthcare.
- Experience with budget planning, control, and financial accountability.
- Experience managing contracts, performance targets, service delivery, HR, and workforce performance.
- Ability to influence and negotiate with senior partners and external organisations.
- Experience delivering challenging healthcare targets and leading change and service improvement.
- Strong understanding of healthcare governance, quality improvement, regulatory compliance, and CQC requirements.
- Strong understanding of NHS structures and commissioning arrangements, particularly Integrated Care Boards.
- Legal right to work in the UK; offers are subject to additional vetting and security checks.
Salary and hours
- Full-time role working 37.5 hours per week.
- Annual salary of £80,000 to £90,000.
Support and development
- Bespoke induction, including an Introducing Health in Justice training course.
- Competency framework, career development opportunities, learning management system, and wider team support.
About the organisation
Health in Justice provides healthcare across prisons, young offender institutions, and immigration removal centres.
The organisation describes its values as treating people well, acting with integrity, embracing diversity, and continually improving.
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