Quality Analyst - Call center
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Key skills for this role
About the Role
**Requirements** * **Language:** Fluent in **English \& Arabic (mandatory)** * Prior experience in **Telesales / Call Center (Credit Cards or Banking preferred)** * Strong understanding of telesales processes and customer handling * Good analytical and listening skills * Ability to give constructive feedback **Key Skills** * Call auditing \& evaluation * Sales quality improvement * Communication skills * Attention to detail Job Types: Full\-time, Permanent Pay: AED4,000\
Key Skills for This Role
Full Job Posting
Requirements
- **Language:** Fluent in **English & Arabic (mandatory)**
- Prior experience in **Telesales / Call Center (Credit Cards or Banking preferred)**
- Strong understanding of telesales processes and customer handling
- Good analytical and listening skills
- Ability to give constructive feedback
Key Skills
- Call auditing & evaluation
- Sales quality improvement
- Communication skills
- Attention to detail
Job Types: Full-time, Permanent
Pay: AED4,000.00 per month
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