Quality Analyst - Call center
About This Role
Requirements
- Language: Fluent in English & Arabic (mandatory)
- Experience:
- Prior experience in Telesales / Call Center (Credit Cards or Banking preferred)
- Strong understanding of telesales processes and customer handling
- Good analytical and listening skills
- Ability to give constructive feedback
Key Skills
- Call auditing & evaluation
- Sales quality improvement
- Communication skills
- Attention to detail
Job Types: Full-time, Permanent
Pay: AED3,000.00 per month
Work Location: In person
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