QA Lead - Social

RESPONSIBILITIES

• Develop an understanding of the product from both a player value and technical systems point of view
• Build, maintain, and execute a cross-disciplinary QA strategy for the Social portions of a competitive multiplayer game
• Spot problems in our processes and toolchains to identify and solve quality issues as early as possible
• Partner with engineering to identify and build tooling and automation strategies that make the product more stable
• Train and supervise a team of external QA staff as part of your QA plans
• Work with the QA Director to help define and maintain team-wide quality assurance standards and practices attuned to the needs of the business
• REQUIRED SKILLS
• Proficiency with technical testing for systems that have limited player-facing experiences (matchmaking, crossplay/cross save, account entitlements)
• Ability to define a QA strategy that incorporates business, project, and systems needs
• Ability to quickly understand how the systems in the game are built and use that knowledge to design efficient test coverage
• Ability to negotiate, ratify, and drive plans in alignment with cross-disciplinary leads
• Understanding of risks, constraints, business needs, and player value and ability to adjust plans accordingly
• Experience directing external Test or QA staff
• Experience with social experiences in games such as: matchmaking, friends, clans, chat systems, trust and safety features
• Embrace a "we" culture in addition to being an outstanding collaborator and communicator
• NICE-TO-HAVE SKILLS
• Experience managing full-time QA staff
• Experience working on a project from pre-production to live support
• Experience shipping a live-service game requiring high sustained game stability and quality
• Experience developing and shipping a title using Unreal Engine
• Experience with a variety of platforms (PC, Console)
• Degree in Computer Science, Game Design, or related fields
• At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location. Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location. In addition, this role is eligible for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products. This role also may be eligible for a bonus package. Click here to learn more.
• Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
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