QA Analyst

About the Role

Maharah Human Resources is seeking a QA Analyst to join their team in Riyadh, Riyadh Province. This full-time position is designed for individuals with 1-3 year of experience, providing essential operational Quality Assurance (QA) execution support. The role involves sampling, testing, evidence gathering, documentation, and data preparation under the supervision of a QA Specialist, QA Assistant Manager/Officer, or QA Manager.

Core Responsibilities

• Perform assigned QA reviews and testing based on the approved QA plan.
• Conduct sample testing and validate transactions/processes against approved SOPs, policies, and controls.
• Identify and accurately document QA findings and exceptions.
• Maintain complete supporting evidence for all QA testing performed.
• Record QA results accurately in the approved QA systems and templates.
• Support data collection and preparation of QA dashboards and reports.
• Identify recurring errors, trends, and process weaknesses, escalating them to the QA Specialist/Officer.
• Support review of corrective actions and remediation evidence.
• Assist in Root Cause Analysis activities as directed.
• Perform assigned SOP and process compliance checks.
• Support QA spotlights, analysis, and other reporting requirements.
• Maintain confidentiality and integrity of all information handled.
• Complete assigned QA activities within agreed Service Level Agreements (SLAs) and quality standards.
• Follow the approved QA methodology and immediately escalate unusual or high-risk findings.

Risk Management Responsibilities

• Follow established QA and risk procedures.
• Identify potential operational, regulatory, and control weaknesses during testing.
• Ensure evidence is sufficient to support identified findings.
• Immediately escalate significant or unusual issues to the assigned QA Specialist/Officer.

Qualifications and Experience

• 1-3 year of experience in a relevant field.

Work Type and Location

This is a full-time position based in Riyadh, Riyadh Province.