Pyschiatric Care Manager
Role Overview
The Psychiatric Care Manager is responsible for coordinating and supporting the delivery of psychiatric services within Finger Lakes Community Health.
This position manages psychiatric referrals, facilitates communication between patients, providers, and behavioral health professionals, and ensures timely follow-up and continuity of care.
Working collaboratively with Psychiatric prescribers, psychologists, and the integrated care team, the Psychiatric Care Manager develops, implements, and monitors individualized treatment plans.
The role also assists with psychiatric emergencies and serves as the primary contact for staff and patient concerns related to psychiatric services.
Full Job Posting
Qualifications
- 3+ years in psychiatric or behavioral health care acting as a subject matter expert and operating independently required.
- Prior experience in a supervisory position preferred.
- A valid government-issued photo identification document is required.
- Current CPR certification through a HRSA accepted agency is required (can be provided upon employment).
- A current, unrestricted, NYS Registered Nurse license is required.
- Completion of continuing education in accordance to NYS licensing renewal and privileging requirements.
- Strong knowledge of psychiatric disorders and treatment modalities.
- Leads conversations and knowledge sharing across departments.
- Has advanced expertise in facilitating team communication and conflict resolution.
- Applies advanced reasoning in complex situations to bring solutions to team.
- Demonstrates ability to initiate value-adding improvements.
- Physical Requirements
- Sitting/Standing: Prolonged sitting with occasional standing or walking.
- Computer Use: Frequent typing and prolonged screen time.
- Moderate Lifting: Regularly lifting or carrying items weighing between 15-40 pounds.
- Visual: Clear vision for reading and inspections.
- Hearing Clarity: Ability to hear conversations in person or in virtual communications.
- Noise Sensitivity: Work may require filtering background noise to focus on speech or signals.
- Work Environment
- Health Center/Clinic: Work within a healthcare facility, interacting with patients and staff.
- Remote: Home or remote office, using virtual communication to collaborate and interact with patients and staff.
- Fast-Paced: Busy environment with multiple priorities to manage and changing business needs that require problem-solving skills.
- Office Hours: Standard business hours, with occasional extended shifts based on clinic needs.
- OSHA Level 1
Preferred Qualifications
- Prior experience in a supervisory position preferred.
About Finger Lakes Community Health
Independent nonprofit FQHC providing medical, dental, behavioral-health, care-management, and advocacy services in New York’s Finger Lakes region.
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