Public Relations Officer (PRO)

Role overview

Responsibilities

• Handle submissions and transactions with government departments and relevant authorities.
• Visit government offices and service centres to coordinate applications and approvals.
• Process, submit, and follow up on government applications to ensure timely completion.
• Handle visa, labor, immigration, and other government-related transactions.
• Verify documents received from government authorities for accuracy.
• Coordinate with Operations and internal teams to complete assigned tasks without delays.
• Arrange client appointments with government authorities.
• Collect and deliver documents from clients, government offices, and other required locations.
• Keep the team updated on changes in government rules, procedures, and documentation requirements.
• Resolve and escalate issues related to transactions, applications, and compliance.
• Maintain records of applications, documents, receipts, and completed transactions.
• Maintain confidentiality and provide timely work updates.

Requirements

• Minimum 2–3 years of UAE PRO experience and strong knowledge of government procedures.
• Business setup advisory experience or PRO work handling transactions for a group of companies is preferred.
• Fluent written and spoken Arabic and English; Arabic is mandatory.
• Good knowledge of UAE government authorities, procedures, and online portals.
• Strong communication, coordination, follow-up, and problem-solving skills.
• Valid UAE driving licence is mandatory.
• Willing to travel across the UAE daily for government-related work.
• Able to work independently and manage multiple applications and tasks.
• Immediate joiners or candidates available at short notice are preferred.
• Diploma is preferred.

Workplace

• Work location is in person.
• Daily travel across the UAE for government-related work is required.

Employment