Public Area Attendant / Pre - Opening
Skills
About This Role
Overview
- A Public Area Attendant is responsible for ensuring the cleanliness of public areas to deliver an excellent Guest and Member experience while managing customer issues and undertaking regular deep cleaning tasks
- What will I be doing?
- As a Public Area Attendant, you are responsible for ensuring the cleanliness of public areas to deliver an excellent Guest and Member experience.
- A Public Area Attendant will also be required to manage customer issues and undertake regular deep cleaning tasks.
- Specifically, you will be responsible for performing the following tasks to the highest standards:
- Ensure cleanliness of all public areas
- Carry out lost property procedures
- Manage customer service issues quickly and effectively
- Manage master keys in his/her possession
- Undertake regular deep cleaning tasks, e.g monthly deep cleaning and carpet shampooing
- Report maintenance issues to Maintenance/Engineering Department
- Check public areas and toilets taking remedial action where necessary
- Comply with hotel security, fire regulations and all health and safety legislation
- Carry out any other reasonable task set by the hotel's management
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