Public Area Attendant
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Key skills for this role
About the Role
The role involves maintaining cleanliness and safety in public areas, supporting guest satisfaction, and requires knowledge of cleaning techniques and good communication skills.
Key Skills for This Role
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Overview
The Public Area Attendant will ensure that all public spaces within the property are maintained to the highest standards of cleanliness, presentation and safety.
This role supports guest satisfaction by ensuring communal areas are inviting, hygienic and well-stocked at all times.
Key responsibilities
- Clean and maintain public areas including lobbies, corridors, lifts, restrooms, stairwells, meeting rooms and external entrances following company standards and schedules.
- Vacuum, sweep, mop, dust, polish surfaces, clean glass and remove litter; ensure floors and surfaces are free from hazards and presentable at all times.
- Replenish consumables and amenity supplies in public toilets, seating areas and vending locations; report low stock levels to the supervisor for replenishment.
- Prepare meeting and event spaces by setting out furniture, arranging seating, placing signage and ensuring areas are tidy and ready for use.
- Monitor and report maintenance issues, damage, lost property or health and safety concerns promptly to management and assist with basic corrective actions where instructed.
- Assist colleagues with deep-clean projects, special events and ad-hoc duties to maintain standards during busy periods.
- Ensure waste is segregated and disposed of correctly, supporting recycling initiatives and following site procedures for hazardous or bulky waste.
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